Anyone facing also this issue?

• Unboxed, firmware upgraded, first flight ==> zoom issue, zooms in/out (uncontrolable), but after first move it won't zoom IN or OUT anymore. (Notificaion 'Zoom is not possible with this camera mode". (Happens with both lenses.)
• When I'm nog flying (before lift off, zoom works correctly)
  

Anybody a suggestion to solve this?

Thanks in advance!

Although it's new, I suggest you try and calibrate the RC sticks and wheels and see if that helps. Sometimes new items needs calibration.

Hi, djiuser_TAkQxAUHKMzk. Thank you for reaching out. Please try Suren's suggestion above. If the issue persists, please provide us with a sample video showing the issue. Please keep us posted. Thank you.

In addition, here's how you can control the zoom function:
use the zoom function in any of the following ways:
1) Tap the zoom button to achieve the 1x and 3x zooming operation;
2) Tap and hold the zoom button in the DJI Fly app, and drag it up and down to adjust camera zoom;
3) Use two fingers on the screen to zoom in or out;
4) When controlling with DJI RC-N2, press the Fn button and hold, and at the same time, turn the gimbal dial to zoom in or out;
5) When controlling with DJI RC 2, use the dial on the right side of the controller to zoom in or out.