After deleting an account - how do I recreate or restore it with my old Email?

Hi there. Thank you for reaching out. A deleted DJI Account can no longer be able to log in or use DJI applications or websites. Also, we don't have an option to retrieve all information related to the account. You create a new account to continue. Thank you for your valued support.

DJI Paladin Posted at 8-27 19:59
Hi there. Thank you for reaching out. A deleted DJI Account can no longer be able to log in or use DJI applications or websites. Also, we don't have an option to retrieve all information related to the account. You create a new account to continue. Thank you for your valued support.

Thank you very much. My problem has been resolved by the Support team

AKay Posted at 8-29 06:38
Thank you very much. My problem has been resolved by the Support team

You are most welcome. We're glad that your issue is now isolated. Should you have other inquiries, please don't hesitate to reach us. Have a nice day ahead.

Please note that the specific steps and requirements may vary depending on the platform or service you're dealing with. Some platforms may not offer account restoration, especially if the account has been permanently deleted. In such cases, you may need to create a new account with the same email address if the service allows it.  It's essential to follow the specific instructions provided by the service or platform in question, as they may have their own unique procedures for account recovery and restoration.

Hello, I have accidentally deleted my account, and when I try to make a new account, it keeps telling me that I have deleted my account. How do I create a new account with the email that I deleted?

AnKa_11 Posted at 9-20 10:06
Hello, I have accidentally deleted my account, and when I try to make a new account, it keeps telling me that I have deleted my account. How do I create a new account with the email that I deleted?

Hi there,
thank you for reaching out.

Once a DJI Account is deleted, it is no longer possible to log in or access DJI applications and websites. Additionally, there is no option to recover any information associated with the account. To continue, you will need to create a new account. We appreciate your understanding.

Thank you!