Hello DJI - I just activated 2 DJI Mini 2 SEs last week and for some reason, they aren't showing up under my name with their icons. I did indeed active them with my DJI forum email address. I confirmed. I can reply with their serial numbers if you want. Just currious as to why they aren't showing up in my collection. Thank you.

Hello, there. Would you please tell us the Serial Number?

Hi Wanda. Sure, here are the serial numbers 1581F6CD3236R002M0BY and 1581F6CD3236R002M0BK. The second one I gave to a friend so it's not tied to my account anymore but the 1st one is still mine. Thank you.

MaCJaX Posted at 9-2 10:16
Hi Wanda. Sure, here are the serial numbers 1581F6CD3236R002M0BY and 1581F6CD3236R002M0BK. The second one I gave to a friend so it's not tied to my account anymore but the 1st one is still mine. Thank you.

Hi there. We will get this referred to our relevant team. I will give you an update once done. Thank you for your patience.

DJI Tony Posted at 9-5 03:56
Hi there. We will get this referred to our relevant team. I will give you an update once done. Thank you for your patience.

Thanks ! Looks like it's added. Wonder why it's blank though. No biggie, just currious.

MaCJaX Posted at 9-7 19:17
Thanks ! Looks like it's added. Wonder why it's blank though. No biggie, just currious.

Awesome. You are most welcome. The blank icon is a known issue but I will check with our team. Have a great day ahead.

yes mine too..finally it showed up under my account for dji mini 2se, but still blank. but thankyou for the progress!

idsembarang Posted at 9-17 08:23
yes mine too..finally it showed up under my account for dji mini 2se, but still blank. but thankyou for the progress!

Hello there. Sorry about the inconvenience. May I please have the serial number of your drone? You an send it to me via personal message for your security. Thank you very much.