Ok so ive unbound my drone from previous owner and bound it to my account , my home is in an Authorisation area , i grt the pop up to unlock and check boxes but then i click confirm i get 'Account not logged in'

Whats going on ?

TIA

Hi there. Thank you for reaching out and we do apologize for the trouble. Please try logging in by following the instructions on your screen then check if the issue still persists. Also, can you please confirm if you are using a remote controller with a built-in screen or a standard remote controller with a mobile device on it? Please keep us posted. Thank you.

DJI Paladin Posted at 9-13 22:20
Hi there. Thank you for reaching out and we do apologize for the trouble. Please try logging in by following the instructions on your screen then check if the issue still persists. Also, can you please confirm if you are using a remote controller with a built-in screen or a standard remote controller with a mobile device on it? Please keep us posted. Thank you.

Im using the smart controller

Thanks

BigChungus Posted at 9-14 00:45
Im using the smart controller

Thanks

Thank you for the information provided. Does the issue persist after you follow the prompt to log in? For more information on how to unlock the zone, you may access the link below. Thank you.


https://support.dji.com/help/con ... ;paperDocType=paper