Factory reset Mini 2 remotely. Without the drone
671 2 2023-9-20
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Itta91
New
Flight distance : 156083 ft
New Zealand
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Hello,

my drone was literally blown away today and most likely crashed somewhere where I couldn't retrieve it anymore.

I wanted to ask is there a way of wiping it, its memory and remotely reset it to factory settings somehow?

There is also an sd card in it, no idea if that can be wiped somehow as well?

Thank you so much for your help.

Iveta
2023-9-20
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
  • >>>
United Kingdom
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It might be an idea to post your flight log, someone might be able to suggest an eventual landing area.
If interested have a look at the instructions concerning how to retrieve the flight logs on
https://www.phantomhelp.com/logviewer/upload/
then upload the .txt flight log to that site and post the resulting thread here.
2023-9-20
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi there! Thank you for reaching out. I apologize, but restating it remotely cannot be done.
We are sorry to hear about this unfortunate experience. Before this incident, did your screen display any error messages? If the device cannot be retrieved, kindly open a support request at http://www.dji.com/support or submit a flyaway application at repair.dji.com/repair/flyaway-apply.
2023-9-20
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