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Download fail ?
2246 8 2023-9-26
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Lieutenant
lvl.4
Australia
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Trying to update and getting this error :

Download failed
Check network and try
again (code:0x1101041000ce)

It is connected to my home network and the internet is working fine.


2023-9-26
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DJI Tony
Administrator

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Hello there. Sorry about the inconvenience. If you trying to update from the Fly App, please make sure you have a stable internet connection or use a different network. You can also try logging out and logging back in from the app. Please keep me posted. Have a great day ahead.
2023-9-27
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Burt37
lvl.4
Flight distance : 4009 ft
Australia
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The lines are too busy.... Try again early in the morning when the US is as sleep...
2023-9-27
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Lieutenant
lvl.4
Australia
Offline

Solved

If anyone is having the same problem, :
Connect the controller to your computer and use DJI assistant 2 to update it first.
Disconnect from your computer then restart the controller and drone.
Normal update via wifi will now work.
2023-9-27
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DJI Tony
Administrator

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Lieutenant Posted at 9-27 00:55
Solved

If anyone is having the same problem, :

Perfect. I'm glad you're able to fix it. This will also be helpful for the other users that will experience the same issue. Have a great day ahead.
2023-9-27
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Andoo
lvl.1

Australia
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None of this is working for me. Downloading updates for my brand new Mini 4 Pro (not even flown yet) get stuck at 1% when trying to update with controller and 3% when using DJI Assistant 2.

NO way around this?
2023-10-22
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Lieutenant
lvl.4
Australia
Offline

Maybe try at a different time of the day, when DJI servers mightn't be as busy.

Mine had the problem that it wouldn't connect to the wifi network and the update through assistant fixed that.
2023-10-23
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kramenriquez
New

Philippines
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Same issue  on my mini 4 pro. stuck at 1% using the remote control. Tried the Assistant 2 app, got stuck at 1% too.
Has anyone found a resolution for this? thanks!
2023-10-23
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DJI Tony
Administrator

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kramenriquez Posted at 10-23 11:28
Same issue  on my mini 4 pro. stuck at 1% using the remote control. Tried the Assistant 2 app, got stuck at 1% too.
Has anyone found a resolution for this? thanks!

Hi there. I'm sorry about the inconvenience. I replied to you from this thread: https://forum.dji.com/forum.php? ... &extra=page%3D2. Please reach back if you need further assistance. Have a great day.
2023-10-23
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