Sobrecalentamiento del Procesador
1064 3 2023-9-28
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pcubillosm.gestion
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Flight distance : 1633379 ft

Chile
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Hola , nesecito ayuda . No se si es por este canal . EL problema que tengo es que mi Mavic air 2 no puede despegar debido al sobrecalienta el prosesador , y efectivamente desde que lo enciendo se comienza a calentar la carcaza incluzo.
2023-9-28
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, sorry to hear about the inconvenience. For this situation, it is highly recommended to send back for comprehensive check to ensure the long-term usage. You could register through the following link, https://repair.dji.com/, to create a case and send back the device for diagnosis. If you need assistance while submitting, you could also contact with our support service http://www.dji.com/support. Thanks.
2023-9-28
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djiuser_nPA6tQZhjogk
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Venezuela
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DJI Thor Posted at 9-28 19:18
Hi there, sorry to hear about the inconvenience. For this situation, it is highly recommended to send back for comprehensive check to ensure the long-term usage. You could register through the following link, https://repair.dji.com/, to create a case and send back the device for diagnosis. If you need assistance while submitting, you could also contact with our support service http://www.dji.com/support. Thanks.

Tuve el mismo problema, con un air 2 y me atreví a destaparlo el problema era polvo acumulado en el ventilador interno que refresca el procesador al no poder girar el ventilador automáticamente el dron se calienta me di cuenta porque al encenderlo a los segundos se debe escuchar el ventilador sonar como no lo hacía decidí abrirlo y revisar luego de la limpieza lo arme y se le quitó el error pido despegar sin problema alguno, espero le sirva
2023-12-27
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_nPA6tQZhjogk Posted at 12-27 11:38
Tuve el mismo problema, con un air 2 y me atreví a destaparlo el problema era polvo acumulado en el ventilador interno que refresca el procesador al no poder girar el ventilador automáticamente el dron se calienta me di cuenta porque al encenderlo a los segundos se debe escuchar el ventilador sonar como no lo hacía decidí abrirlo y revisar luego de la limpieza lo arme y se le quitó el error pido despegar sin problema alguno, espero le sirva

Thank you for sharing. We are pleased to hear that you fixed your drone by your own, but we still don't recommend to do that, since the damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals will not be covered by warranty according to DJI After-Sales policy. We suggest sending it back to our official repair center for maintenance if the drone needs to be repaired in the future.
2023-12-27
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