Hello,

I bought a dji mini 4 pro with a dji care Refresh 2 year plan Via dji.com . I just added the drone to my dji account but the dji care is not with my drone.
There was also no code of dji care Refresh 2 year plan in the box of my dji mini 4 pro .

With kind regards

David

Hi David, may we ask for the serial number of your Mini 4 Pro for better confirmation? Look forward to your reply.

DJI Susan Posted at 9-29 17:12
Hi David, may we ask for the serial number of your Mini 4 Pro for better confirmation? Look forward to your reply.

1581F6Z900348LL

djiuser_J6S6TmW6ow8S Posted at 9-29 23:41
1581F6Z9C238R00348LL

Thank you very much for your prompt response. Could you please check it again now and see if all is good?