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USB Access Door Replacement - OA All Versions
1522 9 2023-10-1
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skysailor64
Second Officer
United States
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DJI Admins: I have a basic question for DJI and that is why do you not offer a reasonably priced replacement for the USB access door on the Osmo Action series cameras?  Clearly it can be assumed that it will be a frequently required item for a door that is designed to be removed for various use scenarios.  Already there are users who have lost the door for their Osmo Action 4's and previously to my knowledge the Osmo Action 3's.  We should have a source to replace these easliy lost items at least as available as a replacement battery.  It borders on absurdity that this has not been provided to your loyal users of your devices.  Please address this!  Haven't lost mine yet but it's only a matter of time
2023-10-1
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osmonauta
Second Officer
Hungary
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https://forum.dji.com/forum.php? ... D781%26typeid%3D781
2023-10-1
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osmonauta
Second Officer
Hungary
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You can get it from corrupt, greedy thieves who sell it for 50 bucks on Aliexpress

https://www.aliexpress.com/item/1005005664011708.html
2023-10-1
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hurtighansen1
lvl.3
Flight distance : 28937 ft
Denmark
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Well. It sucks to lose the door. But it will come of if it's open. I have oa1+3 and i use mic with dead cat like 98% of the time. So i have them off, keeping them safe in my bag. So i only use doors in water.

2023-10-1
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Fishycomics
First Officer
United States
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the Port door
the lens protector
the battery
the magnetic mount

DJI service and repairs will charge, $15.00 for a missing port door. noted on the Action 3   that a user missplaced.
Careful the Action 1 will not fit an action 3, but a Action 3 will fit an action 4 and not an action 1






DJI dealers are more important then us users. DJI Sailor totally agree with you
2023-10-2
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DJI Mindy
Administrator
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Hi there, if you encounter this issue, you can contact our support team through the link below for further assistance. http://www.dji.com/support
2023-10-2
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skysailor64
Second Officer
United States
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Hmmmmm, had not found that listing for the part for some reason.  Thanks.
2023-10-2
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Fishycomics
First Officer
United States
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totally missed his point.      sounds like  we got the wrong people again
2023-10-2
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djiuser_sV1sBrQwXdiz
New

United States
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DJI Mindy Posted at 2023-10-2 03:29
Hi there, if you encounter this issue, you can contact our support team through the link below for further assistance. http://www.dji.com/support

Yeah, I tried contacting support for missing door on my action 4. That say they don't offer it for sale. So now I'm stuck with a worthless action 4. Guess I'll be going back to GoPro.. at least I can get parts for them. This is seriously fckd.
7-9 19:05
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DJI Mindy
Administrator
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djiuser_sV1sBrQwXdiz Posted at 7-9 19:05
Yeah, I tried contacting support for missing door on my action 4. That say they don't offer it for sale. So now I'm stuck with a worthless action 4. Guess I'll be going back to GoPro.. at least I can get parts for them. This is seriously fckd.

Hi there, may I ask how did you contact our support team? Via chat or hotline?
7-9 23:09
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