Android 14 compatibility
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14883 61 2023-10-5
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No Original Thought
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With the release of the Google Pixel 8 range yesterday shipping with Android 14 as the launch OS

And with Android 14 now being pushed to Pixel 7 series phones....

Is DJI Fly now considered compatible with Android 14?

I saw a lot of crash report posts when A14 was still in beta, but haven't seen much info since.

I was offered the update this morning but have held off as I don't want to lose the ability to fly....
2023-10-5
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DJI Paladin
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Hi there. Thank you for reaching out. The DJI Fly app is compatible with the Android 14. Please update the app to the latest version to avoid any issues. Thank you for your valued support.
2023-10-5
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RodrigueElHajj
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France
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DJI Paladin Posted at 10-5 01:46
Hi there. Thank you for reaching out. The DJI Fly app is compatible with the Android 14. Please update the app to the latest version to avoid any issues. Thank you for your valued support.

Hello I just updated to android 14 on pixel 5, the mimo app works but DJI GO 4 still crashes.

I tried:
-Uninstalling
-deleting folder
-latest version 4.3.54
-restarted/shutdown

the app doesn't launch , just crashes
any other suggestions?
thanks

Sorry just noticed this thread is from dji fly, I'll create a new one for dji go 4
2023-10-6
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DJI Paladin
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RodrigueElHajj Posted at 10-6 00:04
Hello I just updated to android 14 on pixel 5, the mimo app works but DJI GO 4 still crashes.

I tried:

Hi there. Thank you for reaching out. For Android 14 compatibility, it is not been tested yet. Please advise to use an existing compatible Android system version to avoid any issues. We will conduct the compatibility soon. Thank you for your understanding.
2023-10-9
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lacibaci
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DJI Paladin Posted at 10-9 08:57
Hi there. Thank you for reaching out. For Android 14 compatibility, it is not been tested yet. Please advise to use an existing compatible Android system version to avoid any issues. We will conduct the compatibility soon. Thank you for your understanding.

Android 14 works fine here on Pixel 8.
2023-10-26
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DJI Paladin
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lacibaci Posted at 10-26 16:20
Android 14 works fine here on Pixel 8.

Hi there. We appreciate you for sharing your experience with us. Yes, the new Android 14 is now compatible with the latest version of the DJI Fly app. Should you have other inquiries, feel free to contact us. Thank you for your valued support.
2023-10-30
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rodneyk
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South Africa
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No it is not compatible with OnePlus 10 Pro. The phone will not connect to the controller. I have tried everything.
2023-12-30
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No Original Thought
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Works perfectly on Pixel 7 Pro running Android 14 (with Latest Android patches applied).
2023-12-30
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Raymond Odell
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rodneyk Posted at 2023-12-30 02:28
No it is not compatible with OnePlus 10 Pro. The phone will not connect to the controller. I have tried everything.

I have tried  everything,  will not connect,  got app from google store. IS ,  it not the right DJI fly app, i get nothing but .gimbal  movment. HOOK ME UP with the right stuff. I have a new A14 android  and a minin 3 drone.
2024-1-15
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DJI Tony
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Raymond Odell Posted at 1-15 19:51
I have tried  everything,  will not connect,  got app from google store. IS ,  it not the right DJI fly app, i get nothing but .gimbal  movment. HOOK ME UP with the right stuff. I have a new A14 android  and a minin 3 drone.

Hi there. Thank you for reaching out. The Fly app is currently not available on the Google Play Store. However, you can download it completely free from the DJI official website. You can use the following link to get directly to the DJI Download center: https://www.dji.com/downloads/djiapp/dji-fly. Please, don't hesitate to reach us if you need further assistance. Have a great day.
2024-1-15
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Elsabiopr
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No Original Thought Posted at 2023-12-30 03:59
Works perfectly on Pixel 7 Pro running Android 14 (with Latest Android patches applied).

It does not with mine's. App keeps rebooting
2024-1-16
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DJI Gamora
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Elsabiopr Posted at 1-16 20:08
It does not with mine's. App keeps rebooting

Hello, there. Sorry for the trouble that it caused you. May I confirm the details below for further checking?

> App version:
> Model of your mobile device:
> Video showing the problem:

I hope to hear from you.
2024-1-16
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Elsabiopr
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United States
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I cant upload the video, please send me an email
Pixel Pro 7
Android 14
DJI app V 1.12.6



2024-1-18
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Elsabiopr
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United States
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DJI App Crash.gif
2024-1-18
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BuryBomber
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Australia
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DJI Paladin Posted at 2023-10-5 01:46
Hi there. Thank you for reaching out. The DJI Fly app is compatible with the Android 14. Please update the app to the latest version to avoid any issues. Thank you for your valued support.

I have a google pixel 8 pro. I have downloaded the fly app from the website. the controller is not syncing with phone so therefore i cannot connect the controller to the drone..
2024-1-18
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DJI Paladin
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BuryBomber Posted at 1-18 18:44
I have a google pixel 8 pro. I have downloaded the fly app from the website. the controller is not syncing with phone so therefore i cannot connect the controller to the drone..

Hi there. Thank you for reaching out. Could you please upload a short video showing the operation with the issue and the error so we can check it further? You may upload the footage via YouTube or Google Drive and then send the link here. Please keep us posted.
2024-1-21
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djiuser_FlvaKKBF5p0L
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Canada
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DJI Paladin Posted at 1-21 22:23
Hi there. Thank you for reaching out. Could you please upload a short video showing the operation with the issue and the error so we can check it further? You may upload the footage via YouTube or Google Drive and then send the link here. Please keep us posted.

I have the same issue. Google Pixel 8 Pro, Mini 4 Pro.
DJI Fly installed on phone, it seems to connect initially, see's the drone...
When I try to Quick transfer, click the recognized drone, it shows it trying to Connect for 30 sec or so then shows an error message.
Says the drone may be connected to another device (incorrect) and to restart.
No matter how many restarts, re-installs, combos of drone/controller on/off, no luck.
2024-1-26
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DJI Gamora
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djiuser_FlvaKKBF5p0L Posted at 1-26 06:37
I have the same issue. Google Pixel 8 Pro, Mini 4 Pro.
DJI Fly installed on phone, it seems to connect initially, see's the drone...
When I try to Quick transfer, click the recognized drone, it shows it trying to Connect for 30 sec or so then shows an error message.

Hello, there. We're sorry for the inconvenience that it caused you. Please follow our recommendations below:

1. Ensure that the Wi-Fi, Bluetooth, and Positioning functions are turned on in the mobile phone settings.
Note: In some Android mobile devices, the app Wi-Fi permission can be set separately. Check the Wi-Fi permission setting for the DJI Fly app and ensure that the Wi-Fi permission is allowed.
2. Try to use the Fixed 2.4 GHz function in the QuickTransfer Band. Go to the DJI Fly homepage - Settings - QuickTransfer Band - Fixed 2.4 GHz.
Note: If the connection failure can be resolved by using this method, it can be determined that the mobile phone’s 5G band does not cover 5.8 GHz.
3. Restart the mobile phone and aircraft.
4. Try to rename the aircraft's Wifi name and restart it.

If the problem persists, please instruct the customer to provide the following information for our analysis:

1. Mobile device model and system version number;
2. Firmware version of the aircraft and remote controller;
3. App version;
4. App log and flight controller log (The date on which the issue occurred should be provided, and it is better to provide the specific time too).
5. A video showing the operation error.
2024-1-27
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Marcos Mendoza
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Paraguay
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Buen dia a todos. Tengo problemas con el aplicativo DJI pilot, no me funciona con el teléfono Samsung 23, con Android 14, tendrian alguna solución para eso? Escribo desde Paraguay
2024-2-13
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BikerGeek
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Flight distance : 85564 ft
United States
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Are there any plans to get the Fly App compatible with the Galaxy Tab A8 and Android 14?
2024-7-12
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Phauto
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Flight distance : 205440 ft
France
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DJI fly refuses to install on a Pixel 7a / Android 14. V1.13.10 . Is DJI definitely out ? What are doing the developpers !! ??
2024-8-5
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djiuser_YapWPD9Rz0DT
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Argentina
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Hi, i purchased an avata 2 and installed Dji Fly on a Galaxy S24 Plus, with Android 14 and UI 6.1, but I get an error that the software is prepared for an earlier version of Android and the installation doesnt go through. Isnt it compatible? I wont be able to use my new drone? Is this real?
2024-8-6
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travelmate
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Phauto Posted at 8-5 08:37
DJI fly refuses to install on a Pixel 7a / Android 14. V1.13.10 . Is DJI definitely out ? What are doing the developpers !! ??

Strange, it was working flawlessly on my Pixel 7, when I was with A14, with A15 is not working, but this is usual
2024-8-7
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Jorge Tavares8
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Portugal
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Hi! I've just bought my brand new Avata 2 but I can't install a working version of Dji-fly on my Android 14 ☹️

The app doesn't even run for me to update it.
Please hand on a working solution...after all it was a very expensive I would like to use on my photography work
2024-8-10
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Gianluca Barbarini
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Italy
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Hi. Just got my new pixel 8a with android 14. I followed the previous advice I ready on this forum but I can't run the ap. I download the .exe file, I install it by giving all the permissions it requires, but after it is installed it simply doesn't rum. I click on the app and it freezes on the initial white screen. I've tried uninstalling, cleaning the cache and re-installing but nothing changes. Suggestions? Has anyone solved this issue? Thanks in advance.
2024-8-17
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DJI Natalia
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Gianluca Barbarini Posted at 8-17 05:48
Hi. Just got my new pixel 8a with android 14. I followed the previous advice I ready on this forum but I can't run the ap. I download the .exe file, I install it by giving all the permissions it requires, but after it is installed it simply doesn't rum. I click on the app and it freezes on the initial white screen. I've tried uninstalling, cleaning the cache and re-installing but nothing changes. Suggestions? Has anyone solved this issue? Thanks in advance.

Hi there, thank you for reaching out and we do apologie for the trouble caused. May I confirm the specific produt you're using and also the DJI App that you're trying to install?

Looking forward to your reponse. Thank you
2024-8-18
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djiuser_vNE24vnOrmfK
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United States
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App was working just fine. I went out to fly, and the app started crashing and glitching my phone. I uninstalled, deleted the file, re downloaded the file(from the DJI website), and reinstalled, nothing worked.

I'm running a pixel 7a
Android 14
DJI V1.13.10

It shows this warning when I try to redownload. Any suggestions?
2024-8-18
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DJI Diana
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djiuser_vNE24vnOrmfK Posted at 8-18 15:32
App was working just fine. I went out to fly, and the app started crashing and glitching my phone. I uninstalled, deleted the file, re downloaded the file(from the DJI website), and reinstalled, nothing worked.

I'm running a pixel 7a

Hi there,

Your device is not listed as a Supported Mobile Device on DJI Official Website. Generally, devices not listed as supported mobile devices can also be used if their system versions are the same or later than those published on the DJI official website (Beta system versions may not be compatible), but their stabilization has not yet been verified. It is recommended that you download and install the app to test the basic functions or go to a nearby outlet (if any) for product testing. At the moment this is a known issue for some compatible devices.  If it works on your device, you can try the temporary alternative method provided on your personal message for this issue. But if it doesn't, we are unable to assist further as it is not listed in the official site.

Thank you for your understanding and support.
2024-8-18
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Gianluca Barbarini
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Italy
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Gianluca Barbarini Posted at 8-17 05:48
Hi. Just got my new pixel 8a with android 14. I followed the previous advice I ready on this forum but I can't run the ap. I download the .exe file, I install it by giving all the permissions it requires, but after it is installed it simply doesn't rum. I click on the app and it freezes on the initial white screen. I've tried uninstalling, cleaning the cache and re-installing but nothing changes. Suggestions? Has anyone solved this issue? Thanks in advance.

Dji fly 1.13.10 from the official website. Android 14. Is It possibile that your app Is working on pixel 8pro and not on my pixel 8a, with the same version of android os? A bit surprising (and disappointing). I changes the phone because i had a problem with the USB port on the old one, so it was difficult to connect the controller, but I couldn't immagine a relatively modern phone could be not supported for and app likes this. When do you think a newer version it's going to be available?
2024-8-19
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djiuser_vNE24vnOrmfK
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United States
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DJI Diana Posted at 8-18 22:20
Hi there,

Your device is not listed as a Supported Mobile Device on DJI Official Website. Generally, devices not listed as supported mobile devices can also be used if their system versions are the same or later than those published on the DJI official website (Beta system versions may not be compatible), but their stabilization has not yet been verified. It is recommended that you download and install the app to test the basic functions or go to a nearby outlet (if any) for product testing. At the moment this is a known issue for some compatible devices.  If it works on your device, you can try the temporary alternative method provided on your personal message for this issue. But if it doesn't, we are unable to assist further as it is not listed in the official site.

Where is my personal message?
2024-8-19
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DJI Diana
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djiuser_vNE24vnOrmfK Posted at 8-19 15:18
Where is my personal message?

Hi there,
thank you for reaching out.

We apologized for the delayed response. To access your personal message, you must log in to the DJI Forum using a computer and visiting it through a browser.

Should you have any other questions, kindly message us here for assistance. Thank you.
2024-8-21
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djiuser_S5vtoTuB6Hgf
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United Kingdom
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DJI Paladin Posted at 2023-10-5 01:46
Hi there. Thank you for reaching out. The DJI Fly app is compatible with the Android 14. Please update the app to the latest version to avoid any issues. Thank you for your valued support.

No it is not
2024-8-23
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Burt37
First Officer
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Australia
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Gianluca Barbarini Posted at 8-19 06:59
Dji fly 1.13.10 from the official website. Android 14. Is It possibile that your app Is working on pixel 8pro and not on my pixel 8a, with the same version of android os? A bit surprising (and disappointing). I changes the phone because i had a problem with the USB port on the old one, so it was difficult to connect the controller, but I couldn't immagine a relatively modern phone could be not supported for and app likes this. When do you think a newer version it's going to be available?

Try this one. It should work...

https://forum.dji.com/forum.php?mod=viewthread&tid=316868
2024-8-23
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djiuser_t5EOOw0JJ2YX
New
United States
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I am trying to install the DJI Fly App on my Pixel 8 pro running on Android 14 but unable to as I get the below error. Can someone please help?

Unsafe app blocked:
This app was built for an older version of Android and doesn't include the latest privacy protections
2024-8-28
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DJI Diana
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djiuser_t5EOOw0JJ2YX Posted at 8-28 10:05
I am trying to install the DJI Fly App on my Pixel 8 pro running on Android 14 but unable to as I get the below error. Can someone please help?

Unsafe app blocked:

Hi there
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Fly APP: https://pan-sec.djicorp.com/s/AyTTCperK58xbAy

Thank you for your kind understanding.
2024-8-30
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djiuser_SdExj8ikY5Nt
New
Spain
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DJI Diana Posted at 8-30 03:09
Hi there
thank you for reaching out.

Hi
i have the oneplus nord 2T 5G with android 14 and i can not install the DJI Fly app. any solution?
2024-8-30
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DJI Diana
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djiuser_SdExj8ikY5Nt Posted at 8-30 06:15
Hi
i have the oneplus nord 2T 5G with android 14 and i can not install the DJI Fly app. any solution?

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Could you please try using the link I provided in reply #36 and check if it helps to isolate the issue?

Please keep us posted. Thank you.
2024-8-30
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Julius Halls
New
United Kingdom
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It's not currently working with Samsung fold 4
2024-9-1
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djiuser_kG0TBhoZtAZQ
New
Flight distance : 101706 ft

Chile
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DJI Diana Posted at 8-30 03:09
Hi there
thank you for reaching out.


Wow I love you. Now it works. Tested on a Motorola g53 5g. I had just updated it to Android 14 and with that update it does work
2024-9-1
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RaFaFiNaL
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Flight distance : 358 ft
Chile
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DJI Diana Posted at 8-30 03:09
Hi there
thank you for reaching out.

Thank you very much now it works. Motorola g53 5G
2024-9-1
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