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Osmo Mobile 6 Zoom Limited to 8X even on iPhone 15 Pro Max
3625 8 2023-10-8
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BobUnplugged
lvl.4
Flight distance : 1140502 ft
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United States
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My biggest reason for wanting to use my OM6 is to be able to use the ZOOM wheel.  And I want to be able to zoom from .5x all the way to the maximum (video) zoom of 15x.  Yes I know about picture degradation when using digital zoom, but it's part of my life.  I create wildlife videos EVERY DAY that include a .5x zoom to a 15x zoom.  Most of these videos are watched on small screens, so there's no complaints from my viewers on the video quality (In fact, many marvel at the quality of the zoom.  I don't tell them it's digital zoom and they don't ask.)

I have ordered an Insta360 Flow that will be here today.  It's my understanding that it will zoom through the whole range, even digital.  If it won't, I will return it.  I am an embarrassment-level DJI fan-boy and would prefer to use my Osmo Mobile 6.  Am I missing something, or is this 8x zoom (which has to be partially digital zoom because the "big lens" on the iPhone 15 Pro Max is just 5X) a hard limit?  I've tried it on my iPhone 15 Pro Max, my iPhone 14 Pro Max, my iPhone 13 mini, and even tried it on an off-brand phone (Samsung S20).  What say you?
2023-10-8
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BrianKushner
First Officer
Flight distance : 45500102 ft
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United States
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Interesting. I too would like the OM6 to give complete zoom range of the device onboard.
2023-10-8
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BobUnplugged
lvl.4
Flight distance : 1140502 ft
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United States
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Well, my Insta360 Flow arrived, and you can zoom the whole range on the iPhone 15 Pro Max from .5x to 15x zoom.  
2023-10-8
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. I will take this as a suggestion of yours and will forward it to our designated team for attention.  After the evaluation of the engineers, significant suggestions or requests will be implemented via the firmware update, app update, etc. Please note that the DJI Osmo Mobile 6 Zoom Ratio can be set to 0.5x-8x. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your understanding and support.
2023-10-8
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Mario1976
lvl.1
Flight distance : 35371 ft
Austria
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i can only agree with the problems.
have the app up to date and also the firmware. wanted to use the osmo mobile 6 with the iphone 15 pro max. does not work
app is freezing again and again. it also comes the message that the app can not start the camera. or it does not work the zoom function.
2023-10-25
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Shawgod
Second Officer
Flight distance : 5173104 ft
United States
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I am having the same problems with the zoom.  Any idea how to fix it?
2023-10-28
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DJI Paladin
Administrator
Flight distance : 318 ft

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Shawgod Posted at 10-28 06:24
I am having the same problems with the zoom.  Any idea how to fix it?

Hi there. Thank you for reaching out. Please note that the DJI Osmo Mobile 6 Zoom Ratio can be set to 0.5x-8x if you want to zoom in further, we recommend using the stock camera of the mobile device. We will continue to gather this suggestion and send it to our designated team for future consideration. Thank you for your understanding and support.
2023-11-14
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DJI Paladin
Administrator
Flight distance : 318 ft

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Mario1976 Posted at 10-25 08:56
i can only agree with the problems.
have the app up to date and also the firmware. wanted to use the osmo mobile 6 with the iphone 15 pro max. does not work
app is freezing again and again. it also comes the message that the app can not start the camera. or it does not work the zoom function.

Hi there. We're sorry if you are having issues with your DJI Osmo Mobile 6, could you please upload a short video showing the issue so we can check? Please try to reinstall the DJI Mimo app on your mobile device and make sure to download and install the version on our website. We will wait for your reply. Thank you for your cooperation.
2023-11-14
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FireHazzrd
lvl.1
Flight distance : 467356 ft
United States
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I have the S23 Ultra, and just discovered after the last software update it will actually zoom to 10X and use the 10X optical zoom lens, but not go any further than that. Interesting that you get some digital zoom on your "big lens" lens.
2023-11-16
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