I am trying to follow teh instructions from https://service.dji.com/djicare/customerupload to create a video but I am having problems following the instructions
I have a Mini 2 SE that uses the DGI Fly app but the instructions do not match what I see in the app. In particular step 3: says
Go back to the camera view and tap the flight status bar on the top left of the screen to enter the aircraft status list. Slowly scroll down the page to the bottom, to confirm there are no error reports.
However, DJI Fly does not seem to have an aircraft status list or if it does then it has a different name and it is accessed in a different way
Hello, Bob. Thank you for bringing this query up with us. Please know that the DJI Fly app supports the Flight Checklist option. May I know the version of your DJI Fly app? Also, would it be possible for you to share a short video showing the problem for further inspection? I hope to hear from you soon. Thank you for your support.
How can I find out which version of DJI Fly I am running ?
I am trying to follow the instructions for step 3, specifically to tap the status bar at the top left of the screen whilst in camera view but I see no such status bar
Here is s screenshot of what I do see in camera view at the top left
Hi there, we are deeply sorry for the belated reply. May I know if you have worked it out?
Please tap the "Takeoff Permitted" in your screenshot, or refer to 02:27 in the sample video on our link to check the status, https://service.dji.com/djicare/customerupload.
Thank you.
I thought that I was sorted until I went to upload the video and found that the Device Type selection list on the upload page https://service.dji.com/djicare/customerupload does not include the Mini 2 SE
I have, therefore, uploaded the video with Mini SE selected as the Device type and the video is now in the verification status
DJI Susan Posted at 10-16 04:24
Hi there, we are deeply sorry for the belated reply. May I know if you have worked it out?
Please tap the "Takeoff Permitted" in your screenshot, or refer to 02:27 in the sample video on our link to check the status, https://service.dji.com/djicare/customerupload.
Thank you.
Thanks, I just submitted my video today and it was approved
Hi, Jeremy. Thank you for the update. Glad to know that. If there are any DJI-related concerns that may occur, please don't hesitate to reach out to us. We're happy to help. Thank you.