Zoom smoothness and adjustment problem - DJI Air 3, RC 2
655 2 2023-10-10
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djiuser_Dvdo7z4QREVL
lvl.1
Flight distance : 1547946 ft
Poland
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Hello,
Please tell me if there are any settings in DJI Fly to adjust the speed (smoothness) of the digital zoom in / zoom out? I'm talking about zooming in / out. No matter what camera I use in Air 3, i.e.:
-24 mm wide angle camera: 1-3x digital zoom
-70 mm medium tele camera: 3-9x digital zoom

it is not possible with the right knob (dial button) in DJ RC 2 to zoom as slowly as it was in the RC-N1 controller for DJI Mavic Air 2. For comparison, the slowest zoom that can be achieved for 24 mm wide angle camera: 1-3x digital zoom is as follows:
-DJI Mavic Air 2: around 15-20 seconds (slow, smooth, cinematic zooming)
-DJI Air 3: around 5-7 seconds (quick, sometimes even very fast zooming)

I've been flying for some time and I definitely exclude the smoothness of my movements, so the question is, what is the reason for this? Is this the case with the new DJI RC 2 and DJI RC 1 controllers? Does it work the same for RC-N2 (new Air 3 controller with phone connected)? I really care about extending these zooms and doing a slow dolly zoom, so the question is whether changing to this controller where the phone is connected will help? If it's the fault of the latest software, is there any plans to restore it in the future?
By the way, I found some zooming recommendations, but they don't help. I'm talking about things like:
1) When controlling with DJI RC 2, use the dial on the right side of the controller to zoom in or out.
This is exactly what I am talking about - the lack of smooth zooming


2) Tap and hold the zoom button in the DJI Fly app, and drag it up and down to adjust camera zoom.
However, this does not work - not a convenient option, it jerks terribly, there is no option to move your fingers to make the zoom smooth


3) Use two fingers on the screen to zoom in or out.
Same as before.


4) You may check in the Gain & Expo setting: Camera view
Nothing there related with zoom adjustment.

Thank you for your answer.
Regards,
Jakub

2023-10-10
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. DJI Air 3 is equipped with a 24mm wide-angle camera and 70mm medium tele camera. By using the dual-camera system, 9x hybrid zoom can be achieved, where 1x is the original optical zoom of the wide-angle camera, 1-3x is achieved through digital zoom of the wide-angle camera, 3x is the original optical zoom of the medium tele camera, and 3-9x is achieved through digital zoom of the medium tele camera. We will gather this feedback of yours and will forward to our relevant team for attention. Thank you for your understanding.
2023-10-11
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Flormo2002
Second Officer
Flight distance : 13686729 ft
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United States
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I agree. We need smoother and much slower zooming. Just add it to Gain & Expo please
2023-10-11
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