The title says it all, just like last year with Android 13 , the app crash on launch since my phone updated to 14 yesterday

Hello, there. We're sorry to hear about the situation. May I confirm the app that you're using when you encounter this problem? Please be advised that the DJI Fly app supports the new Android 14 version. Please make sure to update your DJI Fly app via this link: https://www.dji.com/downloads/djiapp/dji-fly Should you have further concerns, kindly keep us psoted. Thank you for your support.

DJI Diana Posted at 2023-10-19 15:53
Hello, there. We're sorry to hear about the situation. May I confirm the app that you're using when you encounter this problem? Please be advised that the DJI Fly app supports the new Android 14 version. Please make sure to update your DJI Fly app via this link: https://www.dji.com/downloads/djiapp/dji-fly Should you have further concerns, kindly keep us psoted. Thank you for your support.

Hi I am having the same issue with the latest V 2.5.1.17 app The DJI Pilot app keeps crashing since updating to android 14.

I am having the same problem with the DJI Pilot V 2.5.1.17 app on my Android 14. Now I can't fly the Phantom 4 rtk. since update to latest versions on drone an controller for RID.

I'm having the same issue. Just constantly crashes. I uninstalled and reinstalled from the DJI website. And just constantly crashes. My drone is now unusable.

djiuser_lDVGRjcuILWe Posted at 3-23 14:37
I'm having the same issue. Just constantly crashes. I uninstalled and reinstalled from the DJI website. And just constantly crashes. My drone is now unusable.

Hi there, sorry for the inconvenience caused. Currently the DJI DJI Pilot APP can run stably on Android 12. Android 13or above may be crashed. It is suggested to switch another mobile and try, thanks.

no it is not possible without investing in other equipment. We purchased a $7000 Phantom 4 RTK that wont run because you wont maintain the Pilot app. We are on version 14, how do we fix????

fansf85da8f8 Posted at 4-4 11:19
no it is not possible without investing in other equipment. We purchased a $7000 Phantom 4 RTK that wont run because you wont maintain the Pilot app. We are on version 14, how do we fix????

Hi there, sorry for the inconvenience caused. Currently Android 14 does not support. We will forward your concern to our related department. All significant suggestions will be implemented after the evaluation of our relevant team. For the latest updates please stay tuned to our DJI official website at ( www.dji.com ). Thank you for your understanding and support.

Hi, Has the DJI Fly app been updated yet? Mine is still crashing. Thanks

N347DT Posted at 4-11 10:53
Hi, Has the DJI Fly app been updated yet? Mine is still crashing. Thanks

Hi there, may I ask if your current app is the latest version? You can download it through this link to see if it works. https://www.dji.com/downloads/djiapp/dji-fly

Hi, I have the same issue with a Xiaomi 11T, installed de DJI Fly App 1.9.1 and it crashes, can´t activate the new AVATA 2.

Does the MI 11T will be compatible?

Lurtek Posted at 4-12 08:36
Hi, I have the same issue with a Xiaomi 11T, installed de DJI Fly App 1.9.1 and it crashes, can´t activate the new AVATA 2.

Does the MI 11T will be compatible?

Hi there, the latest version of DJI Fly is V 1.13.0, can you install the latest version to see if it works? https://www.dji.com/downloads/djiapp/dji-fly

DJI Mindy Posted at 4-12 01:55
Hi there, may I ask if your current app is the latest version? You can download it through this link to see if it works. https://www.dji.com/downloads/djiapp/dji-fly

That worked. Thank You.

N347DT Posted at 4-17 10:23
That worked. Thank You.

You're welcome. Should you have any further inquiries, please feel free to contact us.