Nonostante abbia chiesto informazioni dettagliate per risolvere il problema del radiocomando GL300E, ho avuto una risposta superficiale che non è di nessun aiuto. E' evidente
che alla DJI non interessa far funzionare i droni già venduti e tolti dalla produzione, ma solo venderne di nuovi visto che mi bombarda di  pubblicità.

Hi, there. We apologize for any inconvenience this has caused. May we know through which method you contacted our support? Do you have any ticket number or case number (CAS)? If yes, could you please share it with us and the full details about the issue? Thank you.

Messaggi senza risultati ricevuti da dji Tony administrator

Enrico Boss Posted at 10-31 02:53
Messaggi senza risultati ricevuti da dji Tony administrator

Hello, there. Sorry for the inconvenience. May we know if he replied to your threads before? Can we have the link?

dji quanti forum ha? Quanti amministratori ci sono? Tra di voi non vi parlate? Nessuna risposta. Dji tanti professori evoluti ma nessuno in grado di dare una risposta concreta. Invece di semplificare la vita agli utenti voi la complicate

Enrico Boss Posted at 10-31 08:54
dji quanti forum ha? Quanti amministratori ci sono? Tra di voi non vi parlate? Nessuna risposta. Dji tanti professori evoluti ma nessuno in grado di dare una risposta concreta. Invece di semplificare la vita agli utenti voi la complicate

Kindly understand that moderators can’t be everywhere at once and are unable to view all the threads on the Forum. Thus, we need multiple administrators to help various users.
If you mean this thread:
https://forum.dji.com/forum.php?mod=viewthread&tid=295693\
We apologize for the inconvenience. We did not mean to not reply to your threads, kindly note that we will receive notifications only if you click the REPLY button and reply to us.
We checked the previous conversations. It seems that you were stuck at the update message and were thus unable to update the firmware of the GL300E, right?
May we confirm it does not work whether you put the zip into the internal memory of the remote controller or the SD card?

Esatto, non funziona

Enrico Boss Posted at 2023-11-1 02:16
Esatto, non funziona

da agosto dell'anno scorso aspetto una risposta utile a risolvere il problema della mappa sul GL 300 E. Tutti quelli che parevano interessarsi, avendo constatato il fallimento della loro risposta, sono spariti.

Enrico Boss Posted at 8-17 23:34
da agosto dell'anno scorso aspetto una risposta utile a risolvere il problema della mappa sul GL 300 E. Tutti quelli che parevano interessarsi, avendo constatato il fallimento della loro risposta, sono spariti.

Hi there, can you tell us more details about the issue you encountered so that we can provide more accurate assistance? Are you referring to the firmare update issue above?

Se guardi tutti i post precedenti trovi tutte le informazioni che servono

Enrico Boss Posted at 8-18 22:59
Se guardi tutti i post precedenti trovi tutte le informazioni che servono

After you insert the Micro SD card to the Micro SD card slot on the remote controller. Please turn on the remote controller. Go to System Settings>About Device>System Update. Tap Local Update on the top right. The latest firmware will show on the Micro SD card. Click Update to start upgrading. If it does not works, please record a video showing the whole process for our further checking.

Hi!

I have a problem with the installing the firmware to the GL300F remote control. I tried to update the firmware in my DJI GL300F remote controller, but something happened and it was not go to the end maybe, beacouse now the status led shows white color, and not connected to the drone. I tried to refresh the firmware again with the DJI Go 4 and the DJI Assistant 2, but it was not working, i tried the hard reset, but it was not working also.
I download the firmware from the website, but there is not a micro sd card hole in the drone, just an USB, microUSB, HDMI and CAN port (i installd this module in the past)

Do you have any ideas?

djiuser_IwcGiwmsHNRR Posted at 10-22 08:23
Hi!

I have a problem with the installing the firmware to the GL300F remote control. I tried to update the firmware in my DJI GL300F remote controller, but something happened and it was not go to the end maybe, beacouse now the status led shows white color, and not connected to the drone. I tried to refresh the firmware again with the DJI Go 4 and the DJI Assistant 2, but it was not working, i tried the hard reset, but it was not working also.

Hi, there
We apologize for the inconvenience that you are encountering.
Please try the steps below:
1. If the remote controller firmware upgrade failed, try with another mobile device on the recommended device list and conduct upgrade again.
2. Press the C1, C2 and shutter button at the same time. Power off and then power on the remote controller. Link the remote controller to the device. Follow the upgrade step of the status bar.
If the issue still fails, please take a video showing the whole operating process.
You may save it through a shareable link like Google Drive and DropBox, then send the link here. We will check it out for you.