Hi,

I can't edit the MP4 movie for the drone into the POWERDIRECTOR 365 (i hav buy it)µ
I't don't recognice the format. In the past i have use it with mij DJI mini 3 and it's works fine.
Why i't don't work anymore with the mini 4 ?

here you can find the movie...
DJI_20231028163948_0014_D.MP4

https://www.cyberlink.com/support-center/faq/content?id=26470

• 2D Video: MVC (MTS), MOD, Dual-Stream AVI, MPEG-1, FLV (H.264), MPEG-2, MKV (multiple audio streams), MPEG-4 AVC (H.264), 3GPP2, *XAVC-S (MP4), AVCHD (M2T, MTS), TOD, AVI, VOB, DAT, WMV, WMV-HD, DV-AVI, WTV in H.264/MPEG2 (multiple video and audio streams), DVR-MS, DSLR video clip in H.264 format with LPCM audio, *H.265/HEVC in 8bit /10 bit (4:2:0 MP4/MKV/M2TS), *WEBM (VP9), *MXF (8bit 4:2:0 AVC/XAVC), MOV (H.264 in 8bit 4:2:0 and *Apple ProRes in 10bit 4:2:2 and *V210 YUV in 10bit 4:2:2)
• 3D Video: Dual-stream AVI, MVC*, Side-by-Side Video*, Over/Under Video*
• 360° Video: 360° equirectangular projection video format*.
  

Hello, there. Sorry for the inconvenience. We are unable to check your video and its detailed information. About the software, you are advised to contact their support for further assistance. Did you try any other software?

Is there a way that i can share the video?

https://1drv.ms/v/s!AtwYek_DjCz3lrZXzDmeAx4NJsbDGQ?e=How9aH

fans90ec3441 Posted at 10-30 00:50
https://1drv.ms/v/s!AtwYek_DjCz3lrZXzDmeAx4NJsbDGQ?e=How9aH

This link is not accessible. You can upload it to a cloud drive and open the authority to all, then share it here.

this is my onedrive cloud

fans90ec3441 Posted at 10-30 01:05
this is my onedrive cloud

When I click the link, it turns me back to the first page of the Forum.

Hi, here is the link again from my onedrive. (i have donne it @home)
This movie wouldnt let import in powerdirector365

linnk to movie
Hi, here is the link again from my onedrive. (i have donne it @home)
This movie wouldnt let import in powerdirector365

linnk to movie

https://1drv.ms/v/s!AtwYek_DjCz3lrZXzDmeAx4NJsbDGQ?e=Rd2Lwg

fans90ec3441 Posted at 10-30 08:28
Hi, here is the link again from my onedrive. (i have donne it @home)
This movie wouldnt let import in powerdirector365

Thank you for the reply. However, it shows"Failed to fetch" when we try to download the video.
We are unable to offer you a technical consultation about the third-party software. You can check the detailed information of the video, compare it to the supported resolution and format, and ask their technical support for further assistance.

DJI Wanda Posted at 10-30 23:30
Thank you for the reply. However, it shows"Failed to fetch" when we try to download the video.
We are unable to offer you a technical consultation about the third-party software. You can check the detailed information of the video, compare it to the supported resolution and format, and ask their technical support for further assistance.

hi, this is the format. Video Resolution
H.264/H.265
4K: 3840×2160@24/25/30/48/50/60/100*fps
FHD: 1920×1080@24/25/30/48/50/60/100*/200*fps
* Recording frame rates. The corresponding video plays as slow-motion video. 4K/100fps and HLG/D-Log M only support H.265 coding.
Video Format
MP4 (MPEG-4 AVC/H.264, HEVC/H.265)
Max Video Bitrate
H.264/H.265: 150 Mbps


please try the download for the last time here. It is a short movie 36Sec.http://gofile.me/6r24A/3D7liCRfB

fans90ec3441 Posted at 10-31 12:17
hi, this is the format. Video Resolution
H.264/H.265
4K: 3840×2160@24/25/30/48/50/60/100*fps

The link again sent me to the first page of the Forum. I tried the last link but still can not download it.
We would have thought we could download the video and compare the video information to the supported format of the software you used. About the editing issue, we are unable to solve it for you. Ultimately, you will need to reach out to the company's support of the software. Kindly understand that.

DJI Wanda Posted at 11-1 00:17
[view_image]
The link again sent me to the first page of the Forum. I tried the last link but still can not download it.
We would have thought we could download the video and compare the video information to the supported format of the software you used. About the editing issue, we are unable to solve it for you. Ultimately, you will need to reach out to the company's support of the software. Kindly understand that.

Hi,

Here is my last try... I have saved the file in my google drive. Zipped and original.
Copy and paste the links in your browser to find the files.

https://drive.google.com/drive/folders/1RyWf2w7hUrLaTAZ3v6Bq0iSiXyVAYPcg?usp=sharing

fans90ec3441 Posted at 11-1 04:05
Hi,

Here is my last try... I have saved the file in my google drive. Zipped and original.

Hi fans90ec3441, thank you for update. Sorry that since the POWERDIRECTOR 365 is the third-party software, if you would like to check the compatibility and recognition issues for the DJI Mini 4 Pro with it, it is suggested to ask their technical support for further assistance. Thank you for your understanding.