I have a DJI Phantom 4 Pro V.2. The drone could only climb about 10 meters, then the remote control connection broke and it couldn't climb any higher or move forward. But descend slowly to the ground.
Please help, what actually happened? what is the problem with my drone?

Hi there. Thank you for reaching out and we're sorry for the trouble. Does the issue happen in different locations? Please confirm what specific error message you received on the DJI Go 4 app by uploading a screenshot so we can check it further. Please keep us posted. Thank you.