DJI Paladin
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MavicRookie84 Posted at 11-2 18:09
Hi thanks for the quick reply I did some additional tests. Reset the camera to factory defaults, toggle different stabilization modes. It does this every single time starting at around 50% battery no matter what I do as long as I'm under 4k 120fps recording mode. The problem starts at 20 seconds into the recording almost every time I tested. To me it seems the battery just cant handle the amount of current this mode is drawing looks to me like a typical signs of low voltage meaning the battery most likely is defective. I'm going to send it off to DJI to get repaired since I got a month left of warranty on it. Video of the problem.
Thank you for keeping us posted and we're sorry for the trouble. If you decided to send it in for diagnostics, You may create an online repair case using this link https://repair.dji.com/repair/index . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding. |
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