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Gyroflow / Horizon Balance issue
2492 19 2023-11-2
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Marcus67
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So since i gotten my ACTION4, I've been having issues with horizon balancing.
I previously used gopro and gyroflow for real estate shoots and it worked really well expecially when gyroflow horizon lock is applied because the footage is unrealistically horizonbalanced.

However since I gotten Action4 to move away from Gopro after reading reviews and comparisons as well has already having 3 DJI drones, I thought the action4 will complment my setup very well with the matching D-Log M profiles.  

However horizon balancing seems to drift alot! So using horizon steady is sometimes drift a small but noticable amount which makes it unusable footage for my application. I really like the camera but this is a big enough problem for me as I use it for real estate shoots and the drifting is impossibly time consuming to correct in the editing room.

This is a footage i took where the camera keeps drifting around. Shot on a gimbal, wide, camera's horizon calibrated, 4:3 4k resolution D-logM after gyroflow horizon lock applied. Is there a DJI fix in sight? Same issue as well using the action 4 on a drone. I feel like i'm going backwards in my camera setup wheras I thought I'm suppose to be upgrading my setup. A fix is needed! reading the issues on the forum about action4, it seems like this is a reoccuring issue


2023-11-2
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Fishycomics
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did you calibrate teh  horizon in the camera and used  rocksteadi and gimbal
2023-11-3
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Marcus67
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yes calibrated the horizon multiple times. i didn't use rocksteady. I use no EIS for gyroflow stabalization.
2023-11-3
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Anonymous1
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In Gyroflow, what works for ME is the slider in the upper right-hand corner, slide that to the "left" with the slider below it to the "right" with the Horizon lock feature enabled.  
2023-11-4
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Marcus67
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Anonymous1 Posted at 11-4 10:41
In Gyroflow, what works for ME is the slider in the upper right-hand corner, slide that to the "left" with the slider below it to the "right" with the Horizon lock feature enabled.

Did you mean increase the smoothing value and increase horizon lock value? Didn't work. The more I increase the horizon lock value the more exaggerated the tilt is going to be. Probably is bad gyro data from the camera
2023-11-4
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DJI Tony
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Hi there. Sorry about the inconvenience. The inertia caused by sudden acceleration or deceleration while moving or the centripetal force generated by turning will "offset" the gyroscope's judgment on the gravity direction, so under certain circumstances, the screen will be skewed in different directions. Due to the limitation of the stabilization principle, if you cannot adjust the movement, it is recommended to turn off the stabilization function. Please try to switch to another stabilization mode. We appreciate your patience and understanding.
2023-11-5
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alexei635
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Hi Marcus67. I understand you. I am also used to gorgeous Gyroflow processing, video from the GoPro camera. And also faced your problem. After that, I tried, in the Action 4 settings, make the horizon calibrated. And on two small test files, the horizon lock earned as it should. Unfortunately, on the 3rd and 4th test the horizon is not aligned again as it should. Yes it is very sad. Tell me maybe you could find some kind of solution? Your advice that you need to start on the cell in a horizontal position helped



2-15 18:11
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Marcus67
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alexei635 Posted at 2-15 18:11
Hi Marcus67. I understand you. I am also used to gorgeous Gyroflow processing, video from the GoPro camera. And also faced your problem. After that, I tried, in the Action 4 settings, make the horizon calibrated. And on two small test files, the horizon lock earned as it should. Unfortunately, on the 3rd and 4th test the horizon is not aligned again as it should. Yes it is very sad. Tell me maybe you could find some kind of solution? Your advice that you need to start on the cell in a horizontal position helped

Got no permanent solution. I talked with more FPV pilots and they use the slimed down version of gopro. I have a gopro 8 and it always works perfectly.
3-22 07:28
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Tanhy
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I get the horizon lock issue and I myself find it as a big issue of DJI, but besides that, why do you even use it while recording on a gimbal? It shouldnt matter as the gimbal does the stabilization for you and for smoothing, gyroflow without horizon lock should be good enough, isnt it?
Anyway, why do you use action camera to do the real estate videos? If it works, then why not, but I dont think they are meant to be used like that, pocket 3 would be a much better option for this.
3-22 16:33
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oranjoose
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DJI, please fix this horizon balancing issue in the next firmware update. It is a dealbreaker for me. It SOMETIMES somewhat fixes it to turn on the camera while the camera is on level ground, but it sometimes has no effect. The fact that the horizon data sometimes works great tells me that this is a software issue and not a hardware issue, and should be fixable.

I really don't want to go buy a different camera because I like the Action 4, but again correct horizon balancing data is required for my use case. They said a new firmware update is due by April 2024, so I'm going to hold off on getting a different camera until then. Here's hoping.
3-24 13:02
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DJI Tony
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oranjoose Posted at 3-24 13:02
DJI, please fix this horizon balancing issue in the next firmware update. It is a dealbreaker for me. It SOMETIMES somewhat fixes it to turn on the camera while the camera is on level ground, but it sometimes has no effect. The fact that the horizon data sometimes works great tells me that this is a software issue and not a hardware issue, and should be fixable.

I really don't want to go buy a different camera because I like the Action 4, but again correct horizon balancing data is required for my use case. They said a new firmware update is due by April 2024, so I'm going to hold off on getting a different camera until then. Here's hoping.

Thank you for your feedback. We apologize for any inconvenience caused and have forwarded your concern to the relevant team for evaluation. We appreciate your patience and will work to ensure that you have the best possible experience.
3-24 19:31
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oranjoose
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DJI Tony Posted at 3-24 19:31
Thank you for your feedback. We apologize for any inconvenience caused and have forwarded your concern to the relevant team for evaluation. We appreciate your patience and will work to ensure that you have the best possible experience.

Thank you! I just did some simple testing and have confirmed that the orientation of the camera when it is powered on absolutely has an effect on this problem.

If you power on the camera while the lens is pointing up and then take the camera and record a normal video, then the horizon data is totally messed up. If you turn on the camera while it is sitting upright on level ground, then the horizon data is much better. But this is not a guarantee that the horizon data will be correct.

Another test I did which makes this VERY much look like it is a bug in the camera software or firmware is that you can turn on the camera while the lens is pointing straight up (or some other non-level position), and then record a normal video. Messed up horizon data. BUT if you then (without turning off the camera) set the camera to HorizonBalancing mode and back to no stabilization and do another normal recording, then the horizon data is good now. This means that all while the camera is on you can do this roundabout procedure to fix the camera's horizon data, from what I've tested.

Whatever is happening in the software when HorizonBalancing mode is turned on, please execute that same code when the camera is powered on with no stabilization (but gyro data being captured) as the camera mode. That should hopefully fix this bug.   
3-24 22:13
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DJI Tony
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oranjoose Posted at 3-24 22:13
Thank you! I just did some simple testing and have confirmed that the orientation of the camera when it is powered on absolutely has an effect on this problem.

If you power on the camera while the lens is pointing up and then take the camera and record a normal video, then the horizon data is totally messed up. If you turn on the camera while it is sitting upright on level ground, then the horizon data is much better. But this is not a guarantee that the horizon data will be correct.

Rest assured, we value your feedback and have forwarded it to the relevant team for handling. Any updates and news will be available on the DJI official website. I have also sent you a DM. Please kindly check your messages. Have a great day ahead.
3-25 02:58
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oranjoose
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DJI Tony Posted at 3-25 02:58
Rest assured, we value your feedback and have forwarded it to the relevant team for handling. Any updates and news will be available on the DJI official website. I have also sent you a DM. Please kindly check your messages. Have a great day ahead.

Thanks Tony. I tried replying to your PM twice, but when I reload the PM conversations page, it doesn't seem to show my PM replies. Are you seeing my PM replies? Feel free to delete this forum reply after reading it, as it doesn't add to this topic on horizon balancing data.
3-25 08:22
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DJI Tony
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oranjoose Posted at 3-25 08:22
Thanks Tony. I tried replying to your PM twice, but when I reload the PM conversations page, it doesn't seem to show my PM replies. Are you seeing my PM replies? Feel free to delete this forum reply after reading it, as it doesn't add to this topic on horizon balancing data.

You are most welcome. Feel free to reach us if you have further concerns. Have a great day.
3-26 01:45
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oranjoose
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Very disappointed that the new firmware did not fix this issue, especially since this problem is a software issue and has been reported so long ago. I'm not sure my make-shift workarounds are even working. I use the camera professionally, and keyframing the horizon in editing has been too much work. I'm probably going to have to go with another camera. If anyone has any fix for this please let me know!
4-5 08:45
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fans873da352
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I'm having this issue as well.  I'm super impressed and excited to use the Action4 but if it can't horizon lock correctly then I'll have to move back to the GoPro which has horizon lock perfected.
5-31 04:43
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Dieter_Wilke
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Did you try Gyroflow with:
stabilisation in the camera off!
Action4 will record gyrodata in :
4K/2.7K 4:3 24/25/30/48/50/60 fps   wide. video
4K 16:9 100/120 fps wide video
5-31 06:36
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Anonymous1
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Dieter_Wilke Posted at 5-31 06:36
Did you try Gyroflow with:
stabilisation in the camera off!
Action4 will record gyrodata in :

This is the actual description of the problem.   It doesn't work.
If you firmly mount a GoPro and an Action 4 to the same base and do the same recording, then import the files in Gyroflow, the gyro data looks very different between the two, but Horizon lock works for the GoPro even in certain acceleration and panning conditions.
6-19 10:22
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djiuser_hGWcAquvzGiA
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DJI Tony Posted at 2023-11-5 20:34
Hi there. Sorry about the inconvenience. The inertia caused by sudden acceleration or deceleration while moving or the centripetal force generated by turning will "offset" the gyroscope's judgment on the gravity direction, so under certain circumstances, the screen will be skewed in different directions. Due to the limitation of the stabilization principle, if you cannot adjust the movement, it is recommended to turn off the stabilization function. Please try to switch to another stabilization mode. We appreciate your patience and understanding.

You completely misunderstood his request. He's talking about using no in body stabilization and using gyroflow in post processing. The horizon lock feature doesn't work with dji action cameras and that's very disappointing.  My action for would be my go-to action cam if you guys could fix that. Otherwise im gonna keep reaching for my gopro which is a shame cuz the footage looks better on my action 4.
7-19 17:05
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