DJI Natalia
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djiuser_WukMKJYce30H Posted at 9-24 12:18
Hello, I’m experiencing a similar issue.
While slowly pulling up, at that exact point, it suddenly starts pulling to the right. I’ve updated the software, changed USB ports and cables, tried different simulators, but the issue persists. What could be causing this problem?
Hi there, thank you for reaching out and we do apologize for the trouble caused. Since you've tried all the above troubleshooting steps and the issue still persists, the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.
Your kind understanding is appreciated and thank you for your continued support. |
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