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DJI FPV remote controller 2 left stick error
2071 6 2023-11-4
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djiuser_qkQ7O5YOuCMm
lvl.1
Slovenia
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Hello I have a problem with the left Throttle stick. When I move it down about 10% - 30%, it sends the signal to the aircraft as if they are left and my yaw is moving left. In mid flight that's very annoying. I tried to open service request, but can't find this product between the products to choose for service.

Here's the video: https://youtu.be/R6sjubvzdp0


2023-11-4
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DJI Paladin
Administrator
Flight distance : 318 ft

Online

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please try to perform the RC calibration to see if the issue persists? After linking the DJI FPV Remote Controller 2 to the DJI FPV Goggles V2, go to "Settings" -> "Remote Controller" -> "RC Calibration", and you can then run a calibration for the Remote Controller 2. If you decide to send it in for diagnostics and having issues creating an online repair, please contact our team at https://www.dji.com/support for further assistance setting up your repair case. Thank you for your understanding and support.
2023-11-4
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djiuser_qkQ7O5YOuCMm
lvl.1
Slovenia
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Hello, thanks for help, I already did that but it doesn't work. Will ship the product back i there's no other solution.
2023-11-5
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DJI Tony
Administrator
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djiuser_qkQ7O5YOuCMm Posted at 11-5 08:31
Hello, thanks for help, I already did that but it doesn't work. Will ship the product back i there's no other solution.

Hi. Sorry, you had to return the drone. Please don't hesitate to reach back if you need further assistance. Have a great day ahead.
2023-11-22
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djiuser_WukMKJYce30H
lvl.1
Turkey
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Hello, I’m experiencing a similar issue.

While slowly pulling up, at that exact point, it suddenly starts pulling to the right. I’ve updated the software, changed USB ports and cables, tried different simulators, but the issue persists. What could be causing this problem?

I tried to explain it in the image.



Another problem I noticed is that in the (Liftoff) simulator, while hovering normally, the drone tilts very slightly to the left. In another simulator (DRL), there’s no such issue. I’ve calibrated many times but couldn’t figure it out. Thank you in advance for your response.
2024-9-24
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Antdrones
lvl.4
Flight distance : 1253035 ft
Canada
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djiuser_WukMKJYce30H Posted at 9-24 12:18
Hello, I’m experiencing a similar issue.

While slowly pulling up, at that exact point, it suddenly starts pulling to the right. I’ve updated the software, changed USB ports and cables, tried different simulators, but the issue persists. What could be causing this problem?

probably just the simulator, not the rc
2024-9-25
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DJI Natalia
Administrator
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djiuser_WukMKJYce30H Posted at 9-24 12:18
Hello, I’m experiencing a similar issue.

While slowly pulling up, at that exact point, it suddenly starts pulling to the right. I’ve updated the software, changed USB ports and cables, tried different simulators, but the issue persists. What could be causing this problem?

Hi there, thank you for reaching out and we do apologize for the trouble caused. Since you've tried all the above troubleshooting steps and the issue still persists,  the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.

Your kind understanding is appreciated and thank you for your continued support.
2024-9-26
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