DJI Fly App Freezing and Unresponsive on iOS Devices
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665 4 2023-11-8
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sindhuagarwal
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United States
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Several users of the DJI Fly app on iOS devices have reported experiencing frequent freezing and unresponsiveness while using the app. Users have encountered this issue on various iOS devices, including iPhone XS Max, iPhone 11 Pro, and iPad Pro. The app becomes unresponsive after opening, making it impossible to control their drones or access any features. Users have confirmed that their devices are running the latest iOS version and have tried reinstalling the DJI Fly app, but the issue persists. The freezing problem occurs regardless of whether the device is connected to the drone or not. Community members are seeking assistance to troubleshoot and resolve this freezing and unresponsiveness issue with the DJI Fly app on iOS devices. Any suggestions or solutions to fix this problem would be greatly appreciated.
2023-11-8
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sindhuagarwal
lvl.1

Thailand
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To address this problem, i consider the following steps:
Clear App Cache:
Navigate to the settings on  iOS device, find the DJI Fly app, and clear its cache. This can often resolve performance issues.
Check Device Storage:
Ensure that device has sufficient storage space available. Running low on storage can impact the app's performance.
Update iOS:
Confirm that iOS device is running the latest software version. Sometimes, app compatibility issues arise with older iOS versions.
Check for App Updates:
Visit the App Store and make sure you have the latest version of the DJI Fly app installed. Developers often release updates to address known issues.
Background Apps:
Close any unnecessary background apps. message-scheduler https://www.gbgenie.com/gb-whatsapp/ anti-delete status Too many open apps can strain your device's resources.
Reinstall DJI Fly App:
Uninstall the DJI Fly app, restart your device, and then reinstall the app from the App Store.
Reset App Preferences:
Go to  iOS device settings, find the DJI Fly app, and reset its preferences. This can sometimes resolve erratic behavior.
2023-11-12
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DJI Thor
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Flight distance : 13602 ft
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sindhuagarwal Posted at 11-12 22:07
To address this problem, i consider the following steps:
Clear App Cache:
Navigate to the settings on  iOS device, find the DJI Fly app, and clear its cache. This can often resolve performance issues.

Hi there, thank you for bringing out this issue. May I know if your issue has been solved?
2023-11-13
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djiuser_cRqmgQJG49Nl
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Saudi Arabia
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يد التحكم لا يمكنها الاقتران لن جوالي ايفون 15 برو ماكس ios17.4 ويطلب تحديث قديما فماذا افعل
4-5 01:57
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DJI Tony
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djiuser_cRqmgQJG49Nl Posted at 4-5 01:57
يد التحكم لا يمكنها الاقتران لن جوالي ايفون 15 برو ماكس ios17.4 ويطلب تحديث قديما فماذا افعل

Hi there. We are more than glad to help. Can you please elaborate on what is happening when you try to connect the controller to your phone? Thank you very much.
4-6 21:48
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