Please select Into the mobile phone version | Continue to access the computer ver.
Operator Registration Number Format
2866 11 2023-11-14
Uploading and Loding Picture ...(0/1)
o(^-^)o
Kenneth1743
lvl.1
Flight distance : 65404 ft
Netherlands
Offline

Hi, i need help entering my Operator Registration Number in de Controler for my Dji Air 3.

If i put in my Dutch registration Number starting with NLD. I get the message Registration number format error. Check and Retry!?

greetz

Kenneth
20231114_142245(1).jpg
20231114_142236(1).jpg
2023-11-14
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi there, thank you for reaching out. Please check whether the operator registration number matches with the electronic identification number (e-ID) provided by your National Aviation Authority after being registered as an operator. The format warning will be reported in the app if the following conditions are not met.

1. The registration number consists of 20 digits (the fourth number from right to left is a hyphen '-') or 19 digits (without the hyphen).
2. The first three digits indicate the country code (corresponding to the ISO 3166 Alpha‑3 code of the Member State of registration), which must be upper-case only.
3. Followed by twelve randomly generated characters, for example '87astrdge12k' (lower-case only).
4. 'xyz' is an example of the three randomly generated 'secret digits', which must be lower-case only.
2023-11-15
Use props
Kenneth1743
lvl.1
Flight distance : 65404 ft
Netherlands
Offline

DJI Thor Posted at 11-15 00:43
Hi there, thank you for reaching out. Please check whether the operator registration number matches with the electronic identification number (e-ID) provided by your National Aviation Authority after being registered as an operator. The format warning will be reported in the app if the following conditions are not met.

1. The registration number consists of 20 digits (the fourth number from right to left is a hyphen '-') or 19 digits (without the hyphen).

Thx for the repley..

But i dont understand

4. 'XYZ is an example of the three randomly generated 'secret digits'.

Is this generated in de DJI app?

My dutch registration number provided by the EASA is for example

NL*-**-**********tnk

greetz Kenneth
2023-11-16
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Kenneth1743 Posted at 11-16 02:49
Thx for the repley..

But i dont understand

Would you please try to key in the 'RP' in lower case to see if it could work?

We will also help you to double-confirm with our relevant team.

*To protect your privacy, we have covered your registration number.
2023-11-16
Use props
Kenneth1743
lvl.1
Flight distance : 65404 ft
Netherlands
Offline

DJI Thor Posted at 11-16 03:13
Would you please try to key in the 'RP' in lower case to see if it could work?

We will also help you to double-confirm with our relevant team.

Thx but is was a fake number just to let you see how it looks like.

2023-11-16
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Kenneth1743 Posted at 11-16 03:41
Thx but is was a fake number just to let you see how it looks like.

I see. May I know if the Registration number works now?
2023-11-16
Use props
Kenneth1743
lvl.1
Flight distance : 65404 ft
Netherlands
Offline

DJI Thor Posted at 11-16 04:03
I see. May I know if the Registration number works now?

I will try it tonight en will let you know
2023-11-16
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Kenneth1743 Posted at 11-16 05:07
I will try it tonight en will let you know

Sure. Looking forward to your update~
2023-11-16
Use props
Kenneth1743
lvl.1
Flight distance : 65404 ft
Netherlands
Offline

DJI Thor Posted at 11-16 05:18
Sure. Looking forward to your update~

No Joy every possible combination gives the format error.

greetz Kenneth
2023-11-16
Use props
DKGPST
lvl.2
China
Offline

Kenneth1743 Posted at 11-16 09:26
No Joy every possible combination gives the format error.

greetz Kenneth

A complete 20-digit Operator Registration Number (ORN) is generated by the authorities in accordance with the rules set out in the ASD-STAN prEN 4709-002 standard and sent to you by e-mail. the DJI App simply checks the format of the 20-digit ORN that you have entered against the same standard.
I found something very interesting, I'm not sure if the following page is official, but in the page the ORN (NLD87astrdge12kc-xyz) is formatted incorrectly, the checksum calculated according to the ASD-STAN prEN 4709-002 standard (Luhn Mod 36 algo) should be 8, not c, so the correct ORN should be NLD87astrdge12k8-xyz, not NLD87astrdge12kc-xyz.
I'm not sure if you have the same problem with your ORN, if so, then the authorities responsible for issuing ORNs need to correct their error immediately.

https://www.rdw.nl/en/drone/appl ... -number-for-a-drone

2023-11-16
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Kenneth1743 Posted at 11-16 09:26
No Joy every possible combination gives the format error.

greetz Kenneth

Sorry to hear that. Would you mind provide us the Registration Number? We will help you to further check with our relevant team.

I will send you a PM and you could click on the 'Personal Message' bottom under my avatar to reply. Thanks.
2023-11-16
Use props
Marko_Sports73
lvl.1
Flight distance : 183163 ft

Austria
Offline

I had the same Issue with the Austrian AstroControl Registration number. After sending them an email they told me, that the hidden digits are mentioned only on the Invoice you have received with your registration. Might be helpful to check there.   
1-4 03:34
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules