DJI T30 repair occurences
462 3 2023-11-19
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Pignon
lvl.1

Thailand
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Hello,

We are using a DJI T30 drone for about one and a half year. We had a lot of problems with electronic parts leading to business lost and drone crash. The following parts need to be changed too often: 3TXBJB10010BTA and 3TNDJ7H002Q92Y. The cost of these parts is also quite high.
We are located in northern Thailand.
1) Do you have any comment about the reasons of changing these parts so often ?
2) Is there a way we can order the spare parts directly in China ?

Many thanks for the attention.
Best regards.


2023-11-19
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DJI Susan
Administrator
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Hi there, I am deeply sorry to read about the issue you encountered with your T30? May we know if the drone was repaired by the local dealer? If so, could you please tell me the name of the local dealer and your contact information? I will confirm further details.
We are sorry that we do not sell the parts on our end, if needed for service, kindly contact the local dealer. Thank you for your understanding.
2023-11-20
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Pignon
lvl.1

Thailand
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Hello, I tried to give you the contact informations but the post is rejected due to inappropriate content !!!!
I guess the Thai names and city are rejected. Can we have an e-mail address replacing this forum ?
Thank you. Best regards.
2023-11-30
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Pignon
lvl.1

Thailand
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Hello again,
Please forget my previous post, you can see the details in the attached file.
Waiting for your comments.
Best regards.

ToDJI(forum).pdf

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2023-11-30
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