hi folks, having a hard time connection on the go, between my rc2 remote and smartphone, to check când download'qps, update fiemware. I tried both wifi, to connect with the drone wifi (pwd incorrect) , or via bluetooth, also no go. am I missing something basic? it seems  I can ONLY connect when I am home, using the home wifi.

Thank you,
cos

Hello, there. We're sorry for the trouble that it may have caused you. May I confirm the model of your aircraft?

dji mini 4 pro.

When trying to connect via Wi-Fi, make sure you are selecting the correct Wi-Fi network on your smartphone. The network name should match your drone's Wi-Fi. Double-check the password. It's possible that you might have entered it incorrectly. Some passwords are case-sensitive, so ensure you're using the correct case. Ensure that Bluetooth is enabled on both your RC2 remote and smartphone. Check if there is a specific pairing process for Bluetooth connections. Follow the instructions in the user manual for both the remote and the drone.

fans440cf352 Posted at 11-24 04:29
dji mini 4 pro.

Hi there. Thank you for your response and we're sorry for the trouble. Can you please confirm if you are using the DJI RC 2 (with a built-in screen) or the DJI RC-N2 (without a built-in screen) with your mobile device? Please record a short video showing the issue and upload it via Google Drive or YouTube and send it to us so we can help you further. We will wait for your response. Thank you for your cooperation.