In this guide, we will explain the process of binding and unbinding your DJI account with your device. These steps are crucial and include associating your aircraft with a DJI account after unboxing, binding your aircraft to the remote controller, and unbinding when you need to change the account or the remote controller. Our aim is to provide you with instructions that enhance the convenience and efficiency of using our product.

Explore Account Binding: Discover the benefits of binding a new product to your DJI account.
How to Bind Your Account: A comprehensive guide on binding your aircraft and remote controller.
Changing Your Account: Gain an understanding of the process of unbinding your account to safeguard personal information.

When activating a new aircraft, the binding of the account, aircraft, and remote controller is typically done automatically. However, if the binding is not successful or if you need to change the device or account, you will need to manually complete the binding process again.

Note: It is important to remember that each aircraft can only be bound to one remote controller. Once bound, the aircraft can only be used with that specific remote controller. If you wish to switch to a different controller, you must unbind the current one and then bind your aircraft to the new remote controller.

Does the Phantom 4 have email binding like the later models? If so,  can it be unbound without the original email?

ROMzombi Posted at 3-4 20:11
Does the Phantom 4 have email binding like the later models? If so,  can it be unbound without the original email?

Hi, ROMzombi. Thank you for reaching out. No as the DJI GO 4 app not have bind&unbind option.

recently purchased a Mini 2SE from eBay.  it was a open box return.  it is bound to the original purchaser.  I cant read the entire email to try to contact the original owner.  can someone help me so I can try and get this unbound?  it has zero flight time and was still original in package.  i did check the DJI care link,  and the serial number doesnt have care linked.

bagussss ikuttt

La radio commande de ma mimi 3 pro ne s’allume plus et une fois branché à la charge, aucun témoin ne s’allume

Bobbie Blanchard Arbie Posted at 4-3 05:14
recently purchased a Mini 2SE from eBay.  it was a open box return.  it is bound to the original purchaser.  I cant read the entire email to try to contact the original owner.  can someone help me so I can try and get this unbound?  it has zero flight time and was still original in package.  i did check the DJI care link,  and the serial number doesnt have care linked.

Hi, Bobbie. Thank you for reaching out. Unfortunately, only the account holder has permission to unbind the drone with the account. This limitation is used to protect the ownership of the product. The new owner can bind the drone with another account but it needs to be unbound first. Do you still have contact with the previous owner/seller? If yes, please ask the previous owner to download the DJI Fly and ask him/her to unbind it from the app. If you can't contact the previous owner, please contact our support at https://www.dji.com/support and send them the proof of purchase. If you have the proof of purchase, they can try to contact the previous owner. But we can't guarantee the result. They will wait for the owner's feedback and persuade them to unbind for you. Thank you for your kind understanding.

wirr_depo_50 Posted at 4-4 00:44
bagussss ikuttt

Thank you, wirr_depo_50. It's good to know that this guide is easy to follow. Should you need further assistance, please let us know.

djiuser_QbobSCj9jkdb Posted at 4-7 12:03
La radio commande de ma mimi 3 pro ne s’allume plus et une fois branché à la charge, aucun témoin ne s’allume

Hi, djiuser_QbobSCj9jkdb. Thank you for reaching out and we're sorry to read about this. May we ask what remote controller you have? Is it the DJI RC-N1, DJI RC, or DJI RC Pro? Please refer to their images below:  

Guys i need your help, i did a big mistake,  i wanted to unbound my mini 3 pro from my account for selling it. Instead of that I deleted my account (so stupid…) now it is still bound to the account i deleted and i can not unbound it. Has somebody an idea what i can do?

fans46c31bb5 Posted at 4-9 09:40
Guys i need your help, i did a big mistake,  i wanted to unbound my mini 3 pro from my account for selling it. Instead of that I deleted my account (so stupid…) now it is still bound to the account i deleted and i can not unbound it. Has somebody an idea what i can do?

Contact DJI Support and they can help you with this issue.

Support@dji.com

I am wondering why my new products (Air 3 and Action 4) are not showing up in my profile here in DJI Forum. How can I correct that?

stewebe Posted at 4-15 01:26
I am wondering why my new products (Air 3 and Action 4) are not showing up in my profile here in DJI Forum. How can I correct that?

Hi there. Thank you for reaching out. Can you confirm if you activated your DJI Air 3 and DJI Osmo Action 4 in the same email/account you used in DJI Forum? If yes, kindly provide us your username and email address via PM so we can check it further. Please keep us posted.

If only I saw this before spending way to long trying to figure it out myself!
BIG QUESTION
Are there any issues with warranties/Care Refresh etc if you do pair your devices with others (RC) than that of which they come with?
It's odd how Mavic 3 pro isn't available without the RC Smart controller AND it's SO difficult to get it working more easily with the RC-N1 (OR moreso, just connect to Ipad WITH the RC Smart Control)

Sincerely, SG

stewebe Posted at 4-15 01:26
I am wondering why my new products (Air 3 and Action 4) are not showing up in my profile here in DJI Forum. How can I correct that?

They are there

Hello,
I’m currently using a DJI Air 2S with a DJI RC C5. When connected to my phone with my account logged in, the remote shows a message saying I can only use it five times because the remote controller is bound to a different account. Unfortunately, I cannot contact the account owner or access their details. Is there any way to unbind this remote controller, or could you provide the previous owner’s information so I can reach out to them?

Thank you for your assistance!

driftyyy06 Posted at 11-25 00:18
Hello,
I’m currently using a DJI Air 2S with a DJI RC C5. When connected to my phone with my account logged in, the remote shows a message saying I can only use it five times because the remote controller is bound to a different account. Unfortunately, I cannot contact the account owner or access their details. Is there any way to unbind this remote controller, or could you provide the previous owner’s information so I can reach out to them?

Hi there,
thank you for reaching out.

Please kindly note that only the account holder has permission to unbind the drone with the account. This limitation is used to protect the ownership of the product. The new owner can bind the drone with another account. May we confirm the purchase channel of your drone? Alternatively, you may reach out to our support team for further assistance. https://www.dji.com/global/support

Please keep us updated on the progress.