Dear DJI Team,


I hope this message finds you well. I recently came across the exciting updates to Active Track 6.0 for the DJI Osmo Mobile 6. I am currently contemplating acquiring the DJI Osmo Mobile 6 for my Samsung Galaxy S10 Plus. However, I would like to inquire about the compatibility of my device with the Osmo Mobile 6, particularly concerning the new Active Track 6.0 update.

Could you kindly provide information on whether the Samsung Galaxy S10 Plus is fully compatible with the DJI Osmo Mobile 6, and if it supports all the features of the latest Active Track 6.0 update? Any insights or recommendations you can offer on this matter would be greatly appreciated.


Thank you for your time and assistance.


Best regards,
Criebwyn

Hello, there. Due to the certain requirements of ActiveTrack 6.0 on mobile computing power, some models only support ActiveTrack 5.0. Please refer to the remarks in the compatibility list for specific compatibility information.
https://terra-1-g.djicdn.com/851 ... ity%20list%20EN.pdf
Currently, Samsung Galaxy S10 Plus is not on the compatibility list. We are unable to guarantee whether it supports Active Track 6.0.

DJI Wanda Posted at 12-2 20:26
Hello, there. Due to the certain requirements of ActiveTrack 6.0 on mobile computing power, some models only support ActiveTrack 5.0. Please refer to the remarks in the compatibility list for specific compatibility information.
https://terra-1-g.djicdn.com/851d20f7b9f64838a34cd02351370894/om%20series%20doc/DJI%20OSMO%20MOBILE%20SE%206%20Compatibility%20list%20EN.pdf
Currently, Samsung Galaxy S10 Plus is not on the compatibility list. We are unable to guarantee whether it supports Active Track 6.0.

Ah, what a shame. Thanks for the Info!

Criebwyn Posted at 12-3 15:39
Ah, what a shame. Thanks for the Info!

Sorry for that. Thank you for your understanding and support. Please let us know if you have any questions.