Ronin S won't charge
231 3 2023-12-5
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Seankernan
lvl.1
United States
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On a 30 w charger, the lowest light is solid green, the next one up is blinking, and the top ones are dark. Many hours on the charger, but nothing changes.I haven't used it for a while, but some charge in the battery was still indicated. But can't add to it.

Any ideas?

Thank you.

Sean

2023-12-5
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DJI Paladin
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Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Try to use a different charging cable that meets the QC standard protocols. It is recommended to use an original charging cable or replace it with a high-quality third-party charging cable and the power is not higher than 24 W. Please keep us posted. Thank you.
2023-12-5
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Seankernan
lvl.1
United States
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DJI Paladin Posted at 12-5 19:21
Hi there. Thank you for reaching out and we're sorry for the trouble. Try to use a different charging cable that meets the QC standard protocols. It is recommended to use an original charging cable or replace it with a high-quality third-party charging cable and the power is not higher than 24 W. Please keep us posted. Thank you.

Sop I got a new cable just to be sure, but no luck. Any further ideas?
Thanks
2023-12-8
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DJI Gamora
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Seankernan Posted at 12-8 07:48
Sop I got a new cable just to be sure, but no luck. Any further ideas?
Thanks

Hi, there. Thank you for your update. If the recommendations didn't work, you may consider sending the gimbal for proper inspection and repair. If you wish to send your unit in for service, you may start your case through this link. Thank you for your cooperation.
2023-12-9
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