Using DJI Terra V3.9.4 last night when doing stockpile volumes, the program crashed. Now, all the reconstructed flight missions are gone from the list, and can not create new ones.  The data is still on the drive and can be accessed there, but nothing functions within the app. If I select a new mission and Visible light, once that new mission screen comes up can not add files but if click "AT" it brings up a point cloud from a mission that it seems stuck on.

Hope you are well! Thank you so much for your concern! Upon checking the issue for you, please check the below troubleshooting methods:

1. Uninstall TERRA and reinstall it.
2. After the new TERRA installation is complete, make sure that the task output path is the same as the previous path, so the reconstruction tasks should be able to get back.
3. Try a new installation of TERRA to complete the aerial triangulation mission to see if it will report an error.

Waiting for your reply!

DJI Natalia Posted at 12-8 00:46
Hope you are well! Thank you so much for your concern! Upon checking the issue for you, please check the below troubleshooting methods:

1. Uninstall TERRA and reinstall it.

Uninstalling and reinstalling had no effect,

DJI Natalia Posted at 12-8 00:46
Hope you are well! Thank you so much for your concern! Upon checking the issue for you, please check the below troubleshooting methods:

1. Uninstall TERRA and reinstall it.

The install location had to be deleted and upon reinstalling not getting the phantom pointcloud anymore, can create a project but when selecting the folder now get a binding error

DBI Posted at 12-8 14:19
The install location had to be deleted and upon reinstalling not getting the phantom pointcloud anymore, can create a project but when selecting the folder now get a binding error [view_image]

Hi there, sorry for the belated reply. Please try to rebind the license to the computer and check again. Please keep us updated if the issue persists.