DJI Susan
Administrator
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I see. May I know if you have mounted the HDMI module to the controller? If yes, could you please try to remove it and check again?
If it was caused by the HDMI module, this phenomenon is caused by the noise when the device is connected via the HDMI cable, which affects the image transmission. We recommend you to use a cable with higher quality and longer length so that the monitor can be kept away from the remote controller to reduce interference.
If it is not related to the HDMI module, please note that flight distance sometimes relates to the flight environment, we would suggest that you fly the drone in an open wide area, as obstacles may weaken or block the signal.
Check the antenna's position of the remote controller. Distance should be greater than height during flight, and please make sure the remote controller’s antennas are positioned parallel to and are pointed towards the aircraft.
Please also update your drone and RC to the consistent or latest version. Besides, please check the interference of the current flight channel, please change to a channel with less noise if needed.
If the issue is the same, may I know the distance you can reach usually? Could you please provide a screen recording for further confirmation? Thank you very much. |
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