Hi
Since the update i'm getting the following message on my Air 3 Failed to load dynamic safety data. Geo awareness function degraded.. I have searched this forum and other sources and have already done the following with no success..
1/ Got at least 25 satellite locked and  take off outside and tried it
2/ got a very strong Wi-Fi signal,
3 Gone to settings>about>update flysafe and the same on profile>settings on the RC2.
4 Refreshed the firmware on both RC2 and Air3 using DJI assistant 2 on my PC






Still it says firmware is up to date and the I get the same message. Realise it's xmas, but hoping someones got any more sugesstions

Hi there, thank you for reaching out. May I also know about the version of the DJI Fly APP please? Does it also update to the latest version?

DJI Thor Posted at 12-24 00:11
Hi there, thank you for reaching out. May I also know about the version of the DJI Fly APP please? Does it also update to the latest version?

Hi, thanks for replying Dji fly app is 1.12.4 (1165-dpad) on my RC2, other firmware as per photos and clicking on check for updates both within the RC2 and Dji Fly gives the message Firmware is at the latest version.

djiuser_lE9S5tvMIVLj Posted at 12-24 00:50
Hi, thanks for replying  Dji fly app is 1.12.4 (1165-dpad) on my RC2, other firmware as per photos and clicking on check for updates both within the RC2 and Dji Fly gives the message Firmware is at the latest version.

Thank you for your reply. We will forward your situation to our engineer team to further check first, thanks.

I have the same issue but the drone flies as normal.
My drone is new, everything is updated.

Yaros1 Posted at 12-24 03:48
I have the same issue but the drone flies as normal.
My drone is new, everything is updated.

Hi there, would you please share us your device model and firmware version? Thanks.

I have the same problem. I have an Air 3 app 1.12.4 using an RC2 controller. Flying fine apart from warning message.

djiuser_lE9S5tvMIVLj Posted at 12-24 00:50
Hi, thanks for replying  Dji fly app is 1.12.4 (1165-dpad) on my RC2, other firmware as per photos and clicking on check for updates both within the RC2 and Dji Fly gives the message Firmware is at the latest version.

Hi there, after communicating with our engineer team, we need more information to better to check. Please help to export of APP log and the aircraft log for us to further analyse. Thanks.

Yaros1 Posted at 12-24 03:48
I have the same issue but the drone flies as normal.
My drone is new, everything is updated.

Hi Yaros1, if it is convenient, please provide us the APP log and the aircraft log to further analyse. You could upload to a sharedrive and PM me the link, thanks.

fans36be5479 Posted at 12-24 13:09
I have the same problem. I have an Air 3 app 1.12.4 using an RC2 controller. Flying fine apart from warning message.

Hi fans36be5479, if it is convenient, please provide us the APP log and the aircraft log to further analyse. You could upload to a sharedrive and PM me the link, thanks.

DJI Thor Posted at 12-25 00:39
Hi fans36be5479, if it is convenient, please provide us the APP log and the aircraft log to further analyse. You could upload to a sharedrive and PM me the link, thanks.

Hi,
If it will help you have a message with my logs (exported from RC2) also.. Thanks

djiuser_lE9S5tvMIVLj Posted at 12-25 03:50
Hi,
If it will help you have a message with my logs (exported from RC2) also.. Thanks

Hello, there. Thank you for your support here. It would be helpful for our engineers to analyze the issue from the logs and offer the corresponding solutions.

I have exactly the same issue with my Air 3 . I've uninstalled and reinstalled via the computer still same error

Hello. The message disappeared after I went outdoors, waited for GPS to get locked, went into the three-dot menu in the top right of the app, went to About tab, scrolled down to FlySafe Database options, and clicked the update button.

Hope this helps other people with the same issue.

Yaros1 Posted at 12-25 11:32
Hello. The message disappeared after I went outdoors, waited for GPS to get locked, went into the three-dot menu in the top right of the app, went to About tab, scrolled down to FlySafe Database options, and clicked the update button.

Hope this helps other people with the same issue.

Alas tried that.  Not really flown about much as the weather is V poor but let it take off automatically and and hover with 23+ sats locked then landed and tried it.

Wish there was a download we could manually import like we can firmware..

Same problem message with my air3. Just started with the latest firmware update: Aircraft 01.00.1000  RC 02.00.03000 App. version 1.12.4
Correction: The RC version is 02.00.0300

djiuser_lE9S5tvMIVLj Posted at 12-25 03:50
Hi,
If it will help you have a message with my logs (exported from RC2) also.. Thanks

Hi there, we would like to ask for more details if it is convenient.
In order to better to assist, please help to click [Check for Updates] under FlySafe Data to see what the prompts show, and record the whole process.

In addition, please provide remote control and aircraft logs again under the GPS existing. Thanks.

DJI Thor Posted at 12-26 23:24
Hi there, we would like to ask for more details if it is convenient.
In order to better to assist, please help to click [Check for Updates] under FlySafe Data to see what the prompts show, and record the whole process.

Wilco.
I know how to access the Flight logs but not the Control logs. Kindly advise.

chipscarpenter@ Posted at 12-27 01:36
Wilco.
I know how to access the Flight logs but not the Control logs. Kindly advise.

Hi there, you could follow the below step to export the RC log, thanks.

Method: After DJI RC is connected to DJI Assistant 2 (Consumer Series), click [Log Export], select the log to be exported, and click [Save To Local].

Thanks done - How can I get the 2 GB DAT file to you to view?

chipscarpenter@btinternet.com Posted at 12-27 06:02
Thanks done - How can I get the 2 GB DAT file to you to view?

I was asked to the same thing and used google drive, and then sent them the link after setting it anyone with link can view

djiuser_lE9S5tvMIVLj Posted at 12-27 06:08
I was asked to the same thing and used google drive, and then sent them the link after setting it anyone with link can view

Thanks - all a bit tricky for a decrepit 85 year old!

DJI Thor Posted at 12-26 23:24
Hi there, we would like to ask for more details if it is convenient.
In order to better to assist, please help to click [Check for Updates] under FlySafe Data to see what the prompts show, and record the whole process.

Please go to link to view update screen recording:
https://drive.google.com/file/d/1NRBrUDIxLpazh_a78kv7_Xsd_gR0wi0C/view?usp=drive_link

chipscarpenter@btinternet.com Posted at 12-27 14:38
Please go to link to view update screen recording:
https://drive.google.com/file/d/1NRBrUDIxLpazh_a78kv7_Xsd_gR0wi0C/view?usp=drive_link

Thanks for sharing. We will check with the engineer team.

Please also find the two system logs to follow:

https://drive.google.com/file/d/1QIGF5RkvzAzmGGs3sBQatoAtoaiwqtKd/view?usp=sharing

https://drive.google.com/file/d/1Nw5mEPTkJ8q5wky4RkGqGQOZ9m4Us628/view?usp=sharing

hi everybody thought you might like to learn the following:
I spoke to the DJI help team who got me to refresh the firmware of both the aircraft and RC2 controller via DJI Assistant, but after rebooting the problem had not been resolved. The error code 1B0A000L came up with the Failed to load Dynamic etc. I made a second call and was advised to return the drone and RC for repair. A dead end!

This has got to be a firmware issue it’s only happened after latest update .. DJI need to come up with a fix asap . They are quite happy to take our money now time to step up and fix what they have broken

sdjdrones Posted at 12-28 07:38
This has got to be a firmware issue it’s only happened after latest update .. DJI need to come up with a fix asap . They are quite happy to take our money now time to step up and fix what they have broken

Agreed. I have sent them my RC and aircraft logs on request, so fingers crossed.......

chipscarpenter@btinternet.com Posted at 12-28 13:31
Agreed. I have sent them my RC and aircraft logs on request, so fingers crossed.......

My gut feel is that this issue will not effect the drone's operation.  The warning refers to something that is N/A, if you look into settings /about on the RC, but who am I to know? I would prefer to hear from someone who does!

Come on DJI sort this out I reported to DJI support and raised a case still not fix or response this is the same issue that affected Mavic 3 updates last year and now the Air 3 following firmware update .

sdjdrones Posted at 1-4 02:27
Come on DJI sort this out I reported to DJI support and raised a case still not fix or response this is the same issue that affected Mavic 3 updates last year and now the Air 3 following firmware update .

We are sorry for the inconvenience caused, we are confirming this with the engineers, we will keep you updated.

sdjdrones Posted at 1-4 02:27
Come on DJI sort this out I reported to DJI support and raised a case still not fix or response this is the same issue that affected Mavic 3 updates last year and now the Air 3 following firmware update .

We deeply apologize for the inconvenience caused. This issue has been reported to our engineers for further confirmation and assistance, please kindly pay attention to the update of the fly safe database, your kind understanding will be highly appreciated. Please fly your drone carefully while complying with the local laws and regulations.

sdjdrones Posted at 1-4 02:27
Come on DJI sort this out I reported to DJI support and raised a case still not fix or response this is the same issue that affected Mavic 3 updates last year and now the Air 3 following firmware update .[Image]

I’ve still not heard anything about this issue from DJI. I wonder whether the warning has something to do with the operator’s location. I’m in the UK, are you also?

Chipps Posted at 1-6 15:19
I’ve still not heard anything about this issue from DJI. I wonder whether the warning has something to do with the operator’s location. I’m in the UK, are you also?

Took the air 3 out for a fly and checked., YAY there was a flysafe update, updated it successfully. and... Boo I still get the same message 1.00.01.32, Air 3 firmware 01.00.1000 and RC firmware 02.00.0300

djiuser_lE9S5tvMIVLj Posted at 1-7 04:39
Took the air 3 out for a fly and checked., YAY there was a flysafe update, updated it successfully. and... Boo I still get the same message 1.00.01.32, Air 3 firmware 01.00.1000 and RC firmware 02.00.0300

Exactly the same thing for me, did the fly safe update and still got the warning “Failed to load dynamic safety data…….” Still haven’t had a reply from DJI engineers.

Hi there, I will check it again with our engineers, will keep you updated.

Chipps Posted at 1-6 15:19
I’ve still not heard anything about this issue from DJI. I wonder whether the warning has something to do with the operator’s location. I’m in the UK, are you also?

Hi there. sorry for the issue, if you received the exact error message as the OP has, kindly update the fly safe database to 01.00.01.33, the issue has been solved. Please keep us updated with the result on your end.

djiuser_lE9S5tvMIVLj Posted at 1-7 04:39
Took the air 3 out for a fly and checked., YAY there was a flysafe update, updated it successfully. and... Boo I still get the same message 1.00.01.32, Air 3 firmware 01.00.1000 and RC firmware 02.00.0300

Hello there, could you please try to update the fly safe database to 01.00.01.33 and check again? The issue has been solved. Please keep us updated with the result on your end. Thank you.

DJI Susan Posted at 1-9 20:13
Hello there, could you please try to update the fly safe database to 01.00.01.33 and check again? The issue has been solved. Please keep us updated with the result on your end. Thank you.

Hi, I have updated to .33 and it’s cleared the error message. Thank you for all the work you guys put in

djiuser_lE9S5tvMIVLj Posted at 1-10 10:01
Hi, I have updated to .33 and it’s cleared the error message. Thank you for all the work you guys put in

Glad to hear it is solved. If you have any further inquiry, please feel free to contact us.