Keyboard shows a combination of english and chinese letters and won't allow me to sign in the clear airspace

Tom

Hi there, thank you for reaching out. Would you please share us a screenshot about the issue to further check? Thank.

English US is selected but I get a mix of qwerty then Chinese and it doesn't recognize my login and I can't fly.
TOm

tom.thomaslangley Posted at 12-25 13:36
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English US is selected but I get a mix of qwerty then Chinese and it doesn't recognize my login and I can't fly.

Hi there, sorry for the issue you encountered. It could be because the keyboard was using Chinese characters now. Please tap the little globe again and see if English can be typed in correctly. Please keep us updated if the issue is the same.