Instagram issue DJI mini 3 pro
457 11 2023-12-30
Uploading and Loding Picture ...(0/1)
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PhoenlX
lvl.2
Flight distance : 955 ft
France
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Hi everyone,
Since yesterday when i want to post some of DJI mini 3 pro's footage on instagram it always has an issue.

If i try to post a video in 16:9, it flattens it, which makes it very ugly, and if i try in 9:16 (native insta) it has some freezes.

I record in 4k 30fps and never had any issue before, if someone has a solution i'd love to hear it.

Thanks

2023-12-30
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Drone.Hunter
Second Officer
Flight distance : 4537612 ft
Kazakhstan
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I prepare videos in FHD format, since heavier ones do not always load.
2023-12-30
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PhoenlX
lvl.2
Flight distance : 955 ft
France
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I could try that but the thing is that i've always uploaded them in 4k30 and instagram just lowered it in 1080p30 without any issue, so why is everything going wrong rn ?
2023-12-31
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Drone.Hunter
Second Officer
Flight distance : 4537612 ft
Kazakhstan
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Maybe the total sizr exceeds some norm?
2023-12-31
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PhoenlX
lvl.2
Flight distance : 955 ft
France
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It's a 12 sec video, so i don't think that's the real problem
2023-12-31
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PhoenlX
lvl.2
Flight distance : 955 ft
France
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Where can i find the settings to decide how to export them to my phone ? Like if its 4k/1920 or 30/60fps, but also the format ?
2023-12-31
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
Online

Ive also found Instagram all of a sudden is zooming videos in to the top right corner,  but if I go to the photo album and share from there to IG it works fine.
2023-12-31
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PhoenlX
lvl.2
Flight distance : 955 ft
France
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Finally some good news, but how do you change it back for those photos to be saved in the dji album instead of my phone memory ? I can't find the setting but I remember they asked me at the very beginning
2023-12-31
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. You may coordinate this issue with the relevant support of this third-party software for further assistance. If you have other inquiries or concerns about the product, feel free to contact us. Have a nice day.
1-1 02:27
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PhoenlX
lvl.2
Flight distance : 955 ft
France
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How can I change the save settings ? So that when i shoot a video it gets saved in the dji album instead of my gallery ?
1-1 02:33
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cyan
Ban Posts
Flight distance : 202326 ft
United States
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Tip: the author has been banned or deleted automatically shield
1-6 22:17
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cyan
Ban Posts
Flight distance : 202326 ft
United States
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Tip: the author has been banned or deleted automatically shield
1-6 22:17
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