Bananimal
lvl.1
Flight distance : 702293 ft
United States
Offline
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DJI Paladin Posted at 2-4 04:03
Thank you for your response. Initially, the DJI Mini 3 & Mini 4 Pro came standard with Remote ID despite only being required for drones weighing more than 0.55 lbs. However, many recreational users who have not registered or are not required to register felt that having a Remote ID was not necessary for them.
The recent firmware change was released to provide more flexibility, allowing unregistered recreational users to fly legally without activating Remote ID when they use the standard Intelligent Flight Battery. Commercial users can still legally operate their drones by using the Intelligent Flight Battery Plus, which automatically activates the Remote ID. We appreciate your support and understanding as we continue to navigate the evolving landscape of drone regulations.
I appreciate the response, albeit a little too late, in my case.
DJI's position on this is ridiculous. Simply making the decision to leave Part 107 pilots out in the cold on this not only opens DJI up to potential litigation, it also unfairly punishes those in the drone community who are choosing to abide by the laws in the U.S. to help the drone industry through the maze of regulation we are all facing.
Like I said, I purchased 5 extra batteries with my Mini 4 Pro. Expecting me to go out and spend another $600.00 for six Plus batteries and then losing the use of the $360.00 in standard batteries I just bought has a real-world cost of $1000.00 to this customer. And then throw in the cost of a RID module to boot? DJI thinks I should shoulder that cost to legally operate a mini drone? Yeah, I don't think so. It's absurd on its face. That puts the operating cost of this drone in the Mavic 3 Pro arena from a cost perspective. Does leadership at DJI have a clue?
Beyond that, if DJI doesn't recommend using unauthorized third-party accessories (strobe lights) then perhaps they should include them in the original product. If people want to be compliant, they must do what is required. In my case, and as mentioned, it's not so much so I can legally fly at night, it's to protect my drone, and anyone in the area below it, from a bird of prey knocking it out of the sky.
I'd also like to add, it doesn't look good when long standing members in here are allowed to harass customers with legitimate concerns/complaints with DJI. I was immediate called out by said member and then made to look like a fool even though my concerns are legitimate, on point, and felt by many in the community not participating in this forum. I came here to let DJI know first-hand what customers are thinking. I don't sugar coat anything. And I'm certainly not intimidated by such tactics. In fact, I had to throttle my responses back to the offender to avoid violating the rules here. Suffice it to say, that individual is no match for my ability to survive in tough forums.
The reality of it is this...........I asked you a few questions directly as to what I can do here to resolve this issue, then said member jumped in for a few days to suppress my concerns with accusatory remarks of my disposition as an individual and invalid correlation of facts. In the interim, I watched you respond to other customers while leaving me to fend for myself. Right On! After seeing DJI (you) were good with that and I was going to get nowhere with DJI in trying to address this problem, I decided to send it all back. You can thank said member for assisting me with that decision. Allowing that kind of intervention in a thread like this is bad for business. Just saying.
Just so you know, and from a customer perspective, it's not just the return of the product that is an issue. I spent many hours researching what I needed to buy, what was the best case, what ND filters to get and on and on when making the decision to purchase the Mini 4 Pro. DJI wasted all of that time for me too. With no regard for it. So, and as mentioned, it's all going back. All of it. And based on my experience here, I'll think long and hard before ever purchasing another DJI product. |
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