DJI Gamora
Administrator
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Hi, there. We're sorry for the inconvenience that it may cause you. Please follow our recommendations below:
1. Check the aircraft firmware version if updated.
2. It is necessary to confirm whether the arm of the aircraft has been deployed, whether the propellers are installed correctly and whether there is debris in the motors.
3. Please manually rotate the motor when the aircraft is powered off. Check whether the motor is obstructed. If the motor is obstructed or it is confirmed that the propellers have been mounted properly with no foreign matters, but the motor cannot be started several times, you may provide a video showing the problem. Also, you may consider sending their product back to our facility for further testing via this link. I hope this information helps. |
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