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MIC 2 doesn't work with Osmo Pocket 3
2454 6 2024-1-7
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bluetentacle
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United States
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Hi, I'm able to successfully pair the Mic 2 with Pocket 3, but I get no audio in Pocket 3.

On the Mic 2, I see a solid blue light on the power button side, and a slowly blinking red light on the record button side.

If I press the record button once, the button either vibrates once or twice but nothing changes.
If I long press the record button, the red light turns off, but the blue light becomes a pulsing green light and the Mic is disconnected on Pocket 3.
I'm at a complete loss as to what to do. Please help.






2024-1-7
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bluetentacle
lvl.1
United States
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Well, it turns out that I had the transmitter muted. This setting can only be found by swiping the screen from the right and selecting the mic icon:

2024-1-7
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out. Can you please confirm if the issue was resolved after turning off the "Mute Transmitter" option? Please note that this function can be found if you enter to Pro Mode > Microphone Icon > Mute Transmitter. Please let us know. Have a nice day ahead.
2024-1-7
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DowntownRDB
Core User of DJI
Flight distance : ****
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United States
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bluetentacle Posted at 1-7 15:32
Well, it turns out that I had the transmitter muted. This setting can only be found by swiping the screen from the right and selecting the mic icon:

[view_image]

Thanks for sharing how you resolved the issue.  That could help others that run into the same situation.
2024-1-8
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bluetentacle
lvl.1
United States
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DJI Paladin Posted at 1-7 21:44
Hi there. Thank you for reaching out. Can you please confirm if the issue was resolved after turning off the "Mute Transmitter" option? Please note that this function can be found if you enter to Pro Mode > Microphone Icon > Mute Transmitter. Please let us know. Have a nice day ahead.

Hi. Yes the problem was resolved.
2024-1-8
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DJI Paladin
Administrator
Flight distance : 318 ft

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bluetentacle Posted at 1-8 10:15
Hi. Yes the problem was resolved.

Thank you for keeping us posted. We're glad that you managed to isolate the issue that you experienced. Should you have other inquiries, feel free to contact us. Have a wonderful day ahead.
2024-1-9
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blusnapper
lvl.1
Flight distance : 5855075 ft
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United States
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bluetentacle Posted at 2024-1-7 15:32
Well, it turns out that I had the transmitter muted. This setting can only be found by swiping the screen from the right and selecting the mic icon:

[view_image]

Thanks for that.  I have been struggling with the same issue and your solution worked
1-9 13:58
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