Yesterday, the drone would connect with the controller. Today, it unexpectedly stopped connecting, and after numerous attempts involving turning it off and on, updating it repeatedly and turning off WiFi, and no connection. Why is this?

Folk will ask for mor info, at the very least, which device are you using? Try uninstalling th software and reinstalling again

Bashy Posted at 1-8 19:22
Folk will ask for mor info, at the very least, which device are you using? Try uninstalling th software and reinstalling again

Samsung Galaxy Flip

Hi there. Sorry about the trouble. Can you please follow the steps below? Feel free to skip some if was already done.
1. Please check whether the aircraft has a microSD card. If yes, remove the microSD card and try linking again.
2. Please switch the linking method between “Linking with the app” and “Linking with combination buttons”.
Remote controller: Customizable button + Photo/video toggle + Shutter/record button
Aircraft: Press and hold the Power button on the aircraft for four seconds to prepare to link.
3. If the issue persists, please check whether the remote controller has been updated to the latest version. Connect the remote controller to the app (connect Wifi or hotspot when using RC with built-in screen). Check whether there is a prompt to update the firmware. If yes, update the firmware to the latest version and try linking again.
4. Please connect the aircraft to the computer, check the aircraft firmware version in the DJI Assistant 2, and try linking after updating and refreshing the aircraft’s firmware to the latest version. Here is where to download the software: https://www.dji.com/downloads/so ... sumer-drones-series
Please keep us posted. Have a great day ahead.

DJI Tony Posted at 1-8 19:24
Hi there. Sorry about the trouble. Can you please follow the steps below? Feel free to skip some if was already done.
1. Please check whether the aircraft has a microSD card. If yes, remove the microSD card and try linking again.
2. Please switch the linking method between “Linking with the app” and “Linking with combination buttons”.

Does not work with no microSD card

SurveyorDJI Posted at 1-8 19:26
Does not work with no microSD card

Most things failed

SurveyorDJI Posted at 1-8 19:26
Does not work with no microSD card

Hi. Can you please post a video showing the issue so we can check further? You can upload it to YouTube or Google Drive and then paste the link on this thread. Thank you very much.

DJI Tony Posted at 1-8 21:27
Hi. Can you please post a video showing the issue so we can check further? You can upload it to YouTube or Google Drive and then paste the link on this thread. Thank you very much.

Here you go

https://photos.google.com/photo/AF1QipMqJLCLwYJ62LljF59KuH0CXn5YiZ-1c6EqiB9E]Video 1[/url]

SurveyorDJI Posted at 1-9 05:43
Here you go

https://photos.google.com/photo/AF1QipMqJLCLwYJ62LljF59KuH0CXn5YiZ-1c6EqiB9E]Video 1[/url]

"The requested URL was not found on this server"

SurveyorDJI Posted at 1-9 05:43
Here you go

https://photos.google.com/photo/AF1QipMqJLCLwYJ62LljF59KuH0CXn5YiZ-1c6EqiB9E]Video 1[/url]

Hi. Thank you very much. Will it be fine if you set the "Who has access" to "Anyone with the link" on your Google Drive, please? I appreciate your patience.

The drone has since been returned and will be replaced by a Mini 3