Hello, I need help, since the fpv 2 control does not connect to either avata, or the DJI assistant 2 application, for its update. There is no way to link the remote with the rest of the elements or with the application, it does not enter linking mode.  Thank you

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please confirm what specific issue you experienced when you connected the DJI FPV remote controller 2 via DJI Assistant 2? Make sure that you are using the correct version to ensure the connection between the device and the software. You may download the correct version below. If you still having issues connecting to the software, please use a different USB cable to further isolate the problem. If the issue persists, upload a short video showing the issue so we can check it further. We will wait for your response.

https://www.dji.com/global/downl ... sumer-drones-series
       

DJI Paladin Posted at 1-9 21:07
Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please confirm what specific issue you experienced when you connected the DJI FPV remote controller 2 via DJI Assistant 2? Make sure that you are using the correct version to ensure the connection between the device and the software. You may download the correct version below. If you still having issues connecting to the software, please use a different USB cable to further isolate the problem. If the issue persists, upload a short video showing the issue so we can check it further. We will wait for your response.

https://www.dji.com/global/downloads/softwares/dji-assistant-2-consumer-drones-series

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hola de nuevo, el problema es que DJI assistant 2 no reconoce el fpv remote controler 2, he provado con varios cables, y tanto el avata, como las googles si las reconoce y actuliza sin problema, las googles se enlazan sin problema con el avata, pero el fpv remote controller no es posible enlazarlo con ellos. cuando se presiona el boton de encendido para enlazar hace el pitidonpero ñas luces delando parpadean la 4 a la vez, no entra en modo de vinculacion.

gracias
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hola de nuevo, el problema es que DJI assistant 2 no reconoce el fpv remote controler 2, he provado con varios cables, y tanto el avata, como las googles si las reconoce y actuliza sin problema, las googles se enlazan sin problema con el avata, pero el fpv remote controller no es posible enlazarlo con ellos. cuando se presiona el boton de encendido para enlazar hace el pitidonpero

Hello again, the problem is that DJI assistant 2 does not recognize the fpv remote controller 2, I have tried with several cables, and both the avata and the googles do recognize them and update them without problem, the googles link without problem with the avata , but the fpv remote controller cannot be linked with them. When you press the power button to pair it makes the beep but the lights stop flashing all 4 at the same time, it does not go into pairing mode.

thank you
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Dlochy Posted at 1-11 10:46
Hello again, the problem is that DJI assistant 2 does not recognize the fpv remote controller 2, I have tried with several cables, and both the avata and the googles do recognize them and update them without problem, the googles link without problem with the avata , but the fpv remote controller cannot be linked with them. When you press the power button to pair it makes the beep but the lights stop flashing all 4 at the same time, it does not go into pairing mode.

thank you

Thank you for your response and we do apologize for the inconvenience. In this case, I'm afraid that you may consider sending the controller in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. We appreciate your understanding.

DJI Paladin Posted at 1-11 22:16
Thank you for your response and we do apologize for the inconvenience. In this case, I'm afraid that you may consider sending the controller in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. We appreciate your understanding.

Is there no way to reset the controller?

Dlochy Posted at 1-12 11:58
Is there no way to reset the controller?

Thank you for your response. Regretfully, we don't have the option to reset or restore the factory settings of DJI FPV Remote Controller 2.