Warranty
317 4 1-13 09:00
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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CAS-15340687-Q8J9G7, P4pro V1 returned for camera problems, Drone was a Replacement A/C from DJI I recieved it on 7/13/2023, I did not activated it till 10/25/2023 and in January 2024 the camera went bad, NO CRASH or HARD LANDING, so I send it back thinking it was under warranty, Why am I beening charge for that repair, I activated it on 10/23/2023, that's when the 90-days warranty should started  on activating.

1-13 09:00
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there. Sorry to know about this. I will communicate it to the team to further look and assist you regarding your case. Anticipating your patience and understanding.
1-13 15:47
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Dog Man
lvl.4
Flight distance : 34380 ft
United States
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Thanks.....
1-13 19:19
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DJI Diana
Administrator
Flight distance : 2408 ft

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You're most welcome. Feel free to reach out at any time for any inquiries you might have. Thank you for your patience.
1-14 14:58
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Shawgod
Second Officer
Flight distance : 5173104 ft
United States
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Well the drone is well out of warranty isn't it?  They haven't made this drone in years.  I bought this drone many years ago and it is clearly out of warranty.  I don't think it matters when you activate it.  I think it goes by when you purchase it.  If you get a new one then it usually goes by the original purchase date.
1-28 13:03
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