DimitriVaindirlis
lvl.1
Flight distance : 4124990 ft
South Africa
Offline
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Good day,
My DJI RS3 Pro has failed. None of the motors are functioning, and the gimbal is unresponsive. The screen and UI are still operational, but there is no motor movement. There is no visible damage. I was using the gimbal, placed it in sleep mode, and subsequently couldn't get it to work again.
I have thoroughly cleaned all the connections, attempted to downgrade and then update the firmware, but still, there are no responses. I am receiving error code 1014, and on all axes, I am encountering the message "no ESC data - contact DJI Support."
I am unable to connect via the USB-C but only via the app. The battery still charges via the USB-C
I am extremely upset about this, Please can you guide me on how to resolve this? As a "pro" gear iteam downtime is unacceptable
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