Unable to update latest version of DJI APP (

V 1.12.6).

I keep getting a popup box "do you want to update this app?" and a "cancel update" soft button, no other option in the message box.

DJI App has the appropriate permissions to update, in the phone security definitions.

The same happened to me a long time ago. All firmware is fully updated. Any ideas? Thanks

Hi there. Have you already tried reinstalling the app? You can download the app from this link: https://www.dji.com/global/downloads/djiapp/dji-fly. Please keep us posted. Have a great day.

DJI Tony Posted at 1-22 20:07
Hi there. Have you already tried reinstalling the app? You can download the app from this link: https://www.dji.com/global/downloads/djiapp/dji-fly. Please keep us posted. Have a great day.

Good morning,
Yes, I did.
I d/l'd directly from tour Web site as APK. The app has permission in my phone to install from unknown sources (as it's not d/l'd from the Play store). I also cleared the app cache, didn't help. I don't want to uninstall as I don't know when/if the issue will be resolved.

wisniak Posted at 1-22 20:24
Good morning,
Yes, I did.
I d/l'd directly from tour Web site as APK. The app has permission in my phone to install from unknown sources (as it's not d/l'd from the Play store). I also cleared the app cache, didn't help. I don't want to uninstall as I don't know when/if the issue will be resolved.

Hi. Are you still able to launch the app if you select cancel? will it be fine if you show us a screen recording? Thank you.

DJI Tony Posted at 1-23 02:20
Hi. Are you still able to launch the app if you select cancel? will it be fine if you show us a screen recording? Thank you.

Yes, I'm able to enter the app. Pls see the attached.
As soon as I launch the app I receive the update notice. After clicking on update, I get that strange screen, then I  cancel the update and I get the main app screen (in this case I was not connected to the drone, so I just browsed the stored photos).

OK - SOLVED!
Turns out that the update message words are too close - so it seemed that the words seemed as one sentence...
Actually these are 2 separate words, the right-side one means "cancel", the left-side one means "update", and so the sentence reads "cancel update"..
For some reason I clicked on the left-side word, and surprise - the update succeeded and I now have v1.12.6 (1030-official) successfully installed. Also connected to the drone to verify - everything's OK.
I suggest writing to Development so that a\they al least color the 2 words differently.. I expect this mix-up can certainly happen with other languages as well.

wisniak Posted at 1-23 09:37
Yes, I'm able to enter the app. Pls see the attached.
As soon as I launch the app I receive the update notice. After clicking on update, I get that strange screen, then I  cancel the update and I get the main app screen (in this case I was not connected to the drone, so I just browsed the stored photos).

Awesome. It is great to know you have finally solved it. You can always reach back if you need further assistance. We are more than glad to assist. Have a great day.