Please select Into the mobile phone version | Continue to access the computer ver.
Action 4 - Voice control deactivates after "Start Recording"
3733 38 2024-1-24
Uploading and Loding Picture ...(0/1)
o(^-^)o
Eyhoff
lvl.1
Germany
Offline

Hi!
Just got my Action 4, love it. Want to use it mainly in hands-free scenarios, this is why I need the Voice Control feature.
It activates lovely, but then there is a message on the screen when the recording activates that Voice Control has been deactivated.
This is why it is not responding to the Stop Recording command. I have to press the button to stop it.
Tried various modes, all the same, what am I missing? (Can share a video of the behaviour if needed.)
2024-1-24
Use props
Fishycomics
Captain
  • >>>
United States
Offline

please share a vid, youtube, dropbox googledrive.

the  firmware is the latest, we CAN NOT refresh firmware, and  maybe they can resend one via the App
2024-1-24
Use props
Eyhoff
lvl.1
Germany
Offline

Here is the video: https://www.youtube.com/shorts/p5Q_WkWS3b4
Device language is German.
Firmware Version: 01.03.08.20
Camera Firmware Version: 10.00.26.19
2024-1-24
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there. Thank you for reaching out and we do apologize for the trouble. When 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available. Try to use a different camera resolution and check if the issue persists. Hope this helps.
2024-1-24
Use props
Eyhoff
lvl.1
Germany
Offline

Thanks, I must have chosen modes that are not supported. It now works.
Too bad that there was no info that the Voice Control is limited to certain modes
2024-1-24
Use props
Kruisr
lvl.2
Germany
Offline

DJI Paladin Posted at 1-24 21:28
Hi there. Thank you for reaching out and we do apologize for the trouble. When 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available. Try to use a different camera resolution and check if the issue persists. Hope this helps.

For me, 4K/60 is pretty much the standard mode for recording in general. Does that mean that voice control on the OA4 is completely worthless? What were the designers thinking when they implemented this restriction?
2024-3-15
Use props
lutzmix
Second Officer
Germany
Offline

4k/60 fps you can use voice control

with mimo app you can start/stop all modes
or use the remote

you can start /stop the camera with the dji mic
2024-3-15
Use props
Anonymous
----------
2024-3-15
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Eyhoff Posted at 1-24 23:21
Thanks, I must have chosen modes that are not supported. It now works.
Too bad that there was no info that the Voice Control is limited to certain modes

You are most welcome. Should you have other inquiries, feel free to contact us. Thank you for your understanding.
2024-3-16
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Kruisr Posted at 3-15 02:28
For me, 4K/60 is pretty much the standard mode for recording in general. Does that mean that voice control on the OA4 is completely worthless? What were the designers thinking when they implemented this restriction?

We appreciate your feedback. Rest assured that we will gather this as a suggestion and will forward it to our relevant team for future consideration. As of now, the Voice control is only available for resolutions that are not included in the list above. Thank you for your understanding.
2024-3-16
Use props
djiuser_0BmFXdOJ7Yt3
New
United States
Offline

PLEASE PLEASE PLEASE make “STOP RECORDING” an option across ALL RECORDING RESOLUTIONS ASAP!!! It’s very frustrating when you’re trying to take a video and you’re away from your camera and you can’t turn it off and you have to walk all the way to it or in my case when I’m on the water with my kayak, I have to paddle back to the camera instead of just saying “STOP RECORDING” Thank you for making a great camera just hope you listen to us paying customers about a simple software update fix!
2024-5-8
Use props
Crs_01
lvl.1
United Kingdom
Offline

Why is this? Seems completely pointless as an option to use now. Unless you downgrade your video you can’t use the feature….. it’s clearly using the mic anyway at 4K 60fps 16/9 there is no need to disable voice control unless it’s a heat issue. And if they say that then all good I don’t want it to overheat. But don’t lie.
2024-5-9
Use props
lutzmix
Second Officer
Germany
Offline

4k/60fps with the mic2 bt tx voice control is possible, or via the start/stop button on the transmitter

mic1 rx/tx only with the Transmitter button

use the remote



2024-5-9
Use props
TJay
lvl.3
Flight distance : 555620 ft
United States
Offline

Wow. This is very surprising to me that voice control deactivates after starting a recording. I'm using Mic 2 and recording 4k/60, which is what I always use, and it's pretty much the standard now. Hopefully DJI fixes this in a future firmware update.
2024-5-26
Use props
lutzmix
Second Officer
Germany
Offline

you can start/stop the camera with the bt tx2 Transmitter ,
also foto ,timelaps and slomo mode
use the pairing button

with mic 1/2  the receiver need the usbc plug
oa4
oa3
a2 ok

oa1 only voice control : 4k/60 fps ok
2024-5-26
Use props
In the sun
lvl.4
Flight distance : 1709583 ft
  • >>>
Spain
Offline

The whole voice control needs a update.

Cant use it when screen is locked.
Cant use screen with water splashing on screen.

Catch 22.

2024-5-28
Use props
Bill Harr
New
United States
Offline

DJI Paladin Posted at 1-24 21:28
Hi there. Thank you for reaching out and we do apologize for the trouble. When 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available. Try to use a different camera resolution and check if the issue persists. Hope this helps.

WOW. I just found this. I have been banging my head trying to fix.  I leave for Europe in 4 days for a motorcycle tour. Bought a DJI mic2 just for this function. Guess I will have to use 4K/30fps when riding. NOT a happy camper.
2024-6-12
Use props
Iancraig10
First Officer
  • >>>
United Kingdom
Online

Bill Harr Posted at 6-12 13:33
WOW. I just found this. I have been banging my head trying to fix.  I leave for Europe in 4 days for a motorcycle tour. Bought a DJI mic2 just for this function. Guess I will have to use 4K/30fps when riding. NOT a happy camper.

It’s a REALLY stupid thing. I found that mine starts recording but then it deactivates when you are using 4k60p in normal mode. Switch to d-cinelike and it works.

Other resolutions work as well, it’s just 4K 60p I think. Very annoying. And 120)
2024-6-13
Use props
Fishycomics
Captain
  • >>>
United States
Offline

DJI does not  show  settings grayed out     
2024-6-13
Use props
DJI Natalia
Administrator
Offline

Fishycomics Posted at 6-13 02:59
DJI does not  show  settings grayed out

Hi there, we do apologize for any inconvenience caused. Could you please share with us a picture or operation video showing the issue for us to have a better understanding? This will also allow us to investigate further and advise accordingly.

Looking forward to your response and thank you for your understanding.
2024-6-13
Use props
Fishycomics
Captain
  • >>>
United States
Offline

DJI Natalia Posted at 6-13 21:38
Hi there, we do apologize for any inconvenience caused. Could you please share with us a picture or operation video showing the issue for us to have a better understanding? This will also allow us to investigate further and advise accordingly.

Looking forward to your response and thank you for your understanding.

you're not understanding the Dicussion till you do then we be more then happy to
2024-6-14
Use props
DJI Natalia
Administrator
Offline

lutzmix Posted at 5-9 21:08
4k/60fps with the mic2 bt tx voice control is possible, or via the start/stop button on the transmitter

mic1 rx/tx only with the Transmitter button

Thank you for sharing your resolution. This sure will help other users who are having the same issue. Have a great day!
2024-6-14
Use props
DJI Natalia
Administrator
Offline

TJay Posted at 5-26 09:27
Wow. This is very surprising to me that voice control deactivates after starting a recording. I'm using Mic 2 and recording 4k/60, which is what I always use, and it's pretty much the standard now. Hopefully DJI fixes this in a future firmware update.

Hi there, thank you for reaching out with your suggestion. We will be sure to forward it to the appropriate team and consider it for future improvements. We genuinely appreciate you taking the time to share your thoughts with us.
2024-6-14
Use props
DJI Natalia
Administrator
Offline

djiuser_0BmFXdOJ7Yt3 Posted at 5-8 15:51
PLEASE PLEASE PLEASE make “STOP RECORDING” an option across ALL RECORDING RESOLUTIONS ASAP!!! It’s very frustrating when you’re trying to take a video and you’re away from your camera and you can’t turn it off and you have to walk all the way to it or in my case when I’m on the water with my kayak, I have to paddle back to the camera instead of just saying “STOP RECORDING” Thank you for making a great camera just hope you listen to us paying customers about a simple software update fix!

Hi there,

DJI Osmo Action 4 does have voice control to start and stop recording. Have you try by tapping to enable voice control to use the camera with voice commands? Mandarin, Chinese and English are supported. Voice commands in English include Start Recording, Stop Recording, Take Photo, and Shut Down.

I hope this information has helped to clarify your inquiries.If you have any other questions, kindly let us know. Thank You!
2024-6-14
Use props
DJI Natalia
Administrator
Offline

In the sun Posted at 5-28 07:14
The whole voice control needs a update.

Cant use it when screen is locked.

Hi there, thank you for reaching out with your suggestion. We will be sure to forward it to the appropriate team and consider it for future improvements. We genuinely appreciate you taking the time to share your thoughts with us.

Thank you for your support!
2024-6-14
Use props
DJI Natalia
Administrator
Offline

Iancraig10 Posted at 6-13 00:07
It’s a REALLY stupid thing. I found that mine starts recording but then it deactivates when you are using 4k60p in normal mode. Switch to d-cinelike and it works.

Other resolutions work as well, it’s just 4K 60p I think. Very annoying. And 120)

Hi there,

We apologize for the inconvenience. At the moment, Osmo Action 4 When a 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available.

We will be sure to forward it to the appropriate team and consider it for future improvements.

I hope this information has helped to clarify your inquiries.If you have any other questions, kindly let us know. Thank You!
2024-6-14
Use props
DJI Natalia
Administrator
Offline

Fishycomics Posted at 6-14 03:17
you're not understanding the Dicussion till you do then we be more then happy to

Hi there,

We apologize for the inconvenience you are facing.  It's not ideal when a setting is greyed out and you can't use it. To help us troubleshoot exactly what's happening, would it be possible to send a quick picture of the greyed-out option? That way, we can take a closer look and offer the most precise solution.

Thank you for your support!
We are looking forward to your response for further assistance. Thank You
2024-6-14
Use props
Fishycomics
Captain
  • >>>
United States
Offline

DJI Natalia Posted at 6-14 21:04
Hi there,

We apologize for the inconvenience you are facing.  It's not ideal when a setting is greyed out and you can't use it. To help us troubleshoot exactly what's happening, would it be possible to send a quick picture of the greyed-out option? That way, we can take a closer look and offer the most precise solution.

Please go gab a camera and  see what  I mean
2024-6-15
Use props
sebchang
lvl.2
France
Offline

DJI Natalia Posted at 6-14 20:51
Hi there,

We apologize for the inconvenience. At the moment, Osmo Action 4 When a 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available.

I'd very curious to understand why voice control needs to be disabled with some modes.
Only explanation I can think of is related to resources on the camera, freeing some RAM or processor time by shutting down voice control, but that's weird. And what else is disabled in these modes ??
2024-7-29
Use props
DJI Mindy
Administrator
Offline

sebchang Posted at 7-29 12:22
I'd very curious to understand why voice control needs to be disabled with some modes.
Only explanation I can think of is related to resources on the camera, freeing some RAM or processor time by shutting down voice control, but that's weird. And what else is disabled in these modes ??

Some recording specifications/modes occupy more hardware performance, so some functions will be disabled. You can start recording with voice control, but voice control is not available during shooting in the above modes.
2024-7-29
Use props
Fishycomics
Captain
  • >>>
United States
Offline

Sounds like VC is  not yet functional for this camera if it starts out working and other features over ride it.   back to the drawingb oard or will it work perfect on the Action 5

2024-7-30
Use props
DJI Natalia
Administrator
Offline

Fishycomics Posted at 7-30 02:59
Sounds like VC is  not yet functional for this camera if it starts out working and other features over ride it.   back to the drawingb oard or will it work perfect on the Action 5

Hi there, thank you for the attention and we truly appreciate your contribution. Please stay tuned with us as our mysterious new product will be launched soon. For more details, you will find out on the launch date.

Thank you for your continued support!
2024-7-31
Use props
Fishycomics
Captain
  • >>>
United States
Offline

DJI Natalia Posted at 7-31 02:07
Hi there, thank you for the attention and we truly appreciate your contribution. Please stay tuned with us as our mysterious new product will be launched soon. For more details, you will find out on the launch date.

Thank you for your continued support!

so now we're Being Teased
2024-7-31
Use props
MARTINEZX
lvl.4
Poland
Offline

Very strange. Its 2024 and still can not Stop command? Seriously?
2024-9-21
Use props
djiuser_gcP9H0L5PjPr
lvl.1
New Zealand
Offline

What the heck? just got my DJI Action 4 and it deactivates voice control as soon as you start recording with your voice. Half working = broken. Please fix. Disappointed
2024-10-21
Use props
Nerds
lvl.1
United States
Offline

You have to change the Color Setting from Normal to D-Log.   Then the 4k/60FPS voice control will not be disabled after you start recording.

voice control will not work with normal color.  or you go w 4k/50FS and it works.  

its a "feature" not a bug!
2024-12-6
Use props
djiuser_ueRDFdoRI49F
lvl.2
Australia
Offline

Kruisr Posted at 3-15 02:28
For me, 4K/60 is pretty much the standard mode for recording in general. Does that mean that voice control on the OA4 is completely worthless? What were the designers thinking when they implemented this restriction?

Same. I've just upgraded from Gen One where I used voice control daily. Now I can activate OA4 with voice, but a message on screen reads 'Voice Deactivated', What's with that?
2024-12-11
Use props
djiuser_ueRDFdoRI49F
lvl.2
Australia
Offline

Nerds Posted at 12-6 07:38
You have to change the Color Setting from Normal to D-Log.   Then the 4k/60FPS voice control will not be disabled after you start recording.

voice control will not work with normal color.  or you go w 4k/50FS and it works.  

But I don't want to use D-Log
2024-12-11
Use props
djiuser_ueRDFdoRI49F
lvl.2
Australia
Offline

Nerds Posted at 12-6 07:38
You have to change the Color Setting from Normal to D-Log.   Then the 4k/60FPS voice control will not be disabled after you start recording.

voice control will not work with normal color.  or you go w 4k/50FS and it works.  

It's a bug and it's a dumb bug. What's the use of voice activation if it turms off while recording? Doesn't make sense. DJI upgrade please
2024-12-11
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules