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Action 4 - Voice control deactivates after "Start Recording"
1271 20 1-24 00:37
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Eyhoff
lvl.1

Germany
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Hi!
Just got my Action 4, love it. Want to use it mainly in hands-free scenarios, this is why I need the Voice Control feature.
It activates lovely, but then there is a message on the screen when the recording activates that Voice Control has been deactivated.
This is why it is not responding to the Stop Recording command. I have to press the button to stop it.
Tried various modes, all the same, what am I missing? (Can share a video of the behaviour if needed.)
1-24 00:37
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Fishycomics
First Officer
United States
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please share a vid, youtube, dropbox googledrive.

the  firmware is the latest, we CAN NOT refresh firmware, and  maybe they can resend one via the App
1-24 03:54
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Eyhoff
lvl.1

Germany
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Here is the video: https://www.youtube.com/shorts/p5Q_WkWS3b4
Device language is German.
Firmware Version: 01.03.08.20
Camera Firmware Version: 10.00.26.19
1-24 04:05
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we do apologize for the trouble. When 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available. Try to use a different camera resolution and check if the issue persists. Hope this helps.
1-24 21:28
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Eyhoff
lvl.1

Germany
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Thanks, I must have chosen modes that are not supported. It now works.
Too bad that there was no info that the Voice Control is limited to certain modes
1-24 23:21
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Kruisr
lvl.2

Germany
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DJI Paladin Posted at 1-24 21:28
Hi there. Thank you for reaching out and we do apologize for the trouble. When 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available. Try to use a different camera resolution and check if the issue persists. Hope this helps.

For me, 4K/60 is pretty much the standard mode for recording in general. Does that mean that voice control on the OA4 is completely worthless? What were the designers thinking when they implemented this restriction?
3-15 02:28
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lutzmix
Second Officer
Germany
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4k/60 fps you can use voice control

with mimo app you can start/stop all modes
or use the remote

you can start /stop the camera with the dji mic
3-15 11:26
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osmonauta
Second Officer
Hungary
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I'm glad DJI didn't put such information in the manual. Would've been a total disaster...
3-15 14:58
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DJI Paladin
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Flight distance : 318 ft

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Eyhoff Posted at 1-24 23:21
Thanks, I must have chosen modes that are not supported. It now works.
Too bad that there was no info that the Voice Control is limited to certain modes

You are most welcome. Should you have other inquiries, feel free to contact us. Thank you for your understanding.
3-16 03:03
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DJI Paladin
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Kruisr Posted at 3-15 02:28
For me, 4K/60 is pretty much the standard mode for recording in general. Does that mean that voice control on the OA4 is completely worthless? What were the designers thinking when they implemented this restriction?

We appreciate your feedback. Rest assured that we will gather this as a suggestion and will forward it to our relevant team for future consideration. As of now, the Voice control is only available for resolutions that are not included in the list above. Thank you for your understanding.
3-16 03:05
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djiuser_0BmFXdOJ7Yt3
New

United States
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PLEASE PLEASE PLEASE make “STOP RECORDING” an option across ALL RECORDING RESOLUTIONS ASAP!!! It’s very frustrating when you’re trying to take a video and you’re away from your camera and you can’t turn it off and you have to walk all the way to it or in my case when I’m on the water with my kayak, I have to paddle back to the camera instead of just saying “STOP RECORDING” Thank you for making a great camera just hope you listen to us paying customers about a simple software update fix!
5-8 15:51
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Crs_01
New

United Kingdom
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Why is this? Seems completely pointless as an option to use now. Unless you downgrade your video you can’t use the feature….. it’s clearly using the mic anyway at 4K 60fps 16/9 there is no need to disable voice control unless it’s a heat issue. And if they say that then all good I don’t want it to overheat. But don’t lie.
5-9 14:59
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lutzmix
Second Officer
Germany
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4k/60fps with the mic2 bt tx voice control is possible, or via the start/stop button on the transmitter

mic1 rx/tx only with the Transmitter button

use the remote



5-9 21:08
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TJay
lvl.3
Flight distance : 415830 ft
United States
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Wow. This is very surprising to me that voice control deactivates after starting a recording. I'm using Mic 2 and recording 4k/60, which is what I always use, and it's pretty much the standard now. Hopefully DJI fixes this in a future firmware update.
5-26 09:27
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lutzmix
Second Officer
Germany
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you can start/stop the camera with the bt tx2 Transmitter ,
also foto ,timelaps and slomo mode
use the pairing button

with mic 1/2  the receiver need the usbc plug
oa4
oa3
a2 ok

oa1 only voice control : 4k/60 fps ok
5-26 21:39
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In the sun
lvl.3
Flight distance : 1685072 ft
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Spain
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The whole voice control needs a update.

Cant use it when screen is locked.
Cant use screen with water splashing on screen.

Catch 22.

5-28 07:14
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Bill Harr
New

United States
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DJI Paladin Posted at 1-24 21:28
Hi there. Thank you for reaching out and we do apologize for the trouble. When 4K 100/120fps and 1080p 240fps video, and a 4K60fps(16:9, with Enhanced Image Quality enabled), 4K/4x and 1080p 8x slow motion video are being recorded, the Osmo Action 4 voice control is disabled and the video voice control is not available. Try to use a different camera resolution and check if the issue persists. Hope this helps.

WOW. I just found this. I have been banging my head trying to fix.  I leave for Europe in 4 days for a motorcycle tour. Bought a DJI mic2 just for this function. Guess I will have to use 4K/30fps when riding. NOT a happy camper.
6-12 13:33
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Iancraig10
Second Officer
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United Kingdom
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Bill Harr Posted at 6-12 13:33
WOW. I just found this. I have been banging my head trying to fix.  I leave for Europe in 4 days for a motorcycle tour. Bought a DJI mic2 just for this function. Guess I will have to use 4K/30fps when riding. NOT a happy camper.

It’s a REALLY stupid thing. I found that mine starts recording but then it deactivates when you are using 4k60p in normal mode. Switch to d-cinelike and it works.

Other resolutions work as well, it’s just 4K 60p I think. Very annoying. And 120)
yesterday 00:07
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Fishycomics
First Officer
United States
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DJI does not  show  settings grayed out     
yesterday 02:59
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DJI Natalia
Administrator

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Fishycomics Posted at 6-13 02:59
DJI does not  show  settings grayed out

Hi there, we do apologize for any inconvenience caused. Could you please share with us a picture or operation video showing the issue for us to have a better understanding? This will also allow us to investigate further and advise accordingly.

Looking forward to your response and thank you for your understanding.
yesterday 21:38
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Fishycomics
First Officer
United States
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DJI Natalia Posted at 6-13 21:38
Hi there, we do apologize for any inconvenience caused. Could you please share with us a picture or operation video showing the issue for us to have a better understanding? This will also allow us to investigate further and advise accordingly.

Looking forward to your response and thank you for your understanding.

you're not understanding the Dicussion till you do then we be more then happy to
10 hours ago
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