Hi everyone,

My younger brother foolishly stuck the battery in the drone upside down and now I can't seem to get it out.

Any tips?

Hi there, thank you for reaching out. If you tried and could not to pull out the battery, you could please send back to device to us for further proccessing. https://repair.dji.com/

Hi there. We do apologize for the trouble that this has caused. Kindly try to gently remove the battery and check if this will be successful. If you have already done this multiple times and still the battery hasn't been removed, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support . We appreciate your understanding.

DJI Thor Posted at 1-24 20:20
Hi there, thank you for reaching out. If you tried and could not to pull out the battery, you could please send back to device to us for further proccessing. https://repair.dji.com/

Hi I sorted it out! Had to stick a screwdriver in between both sides of the upper frame and managed to get it out

rafi_126 Posted at 1-27 09:51
Hi I sorted it out! Had to stick a screwdriver in between both sides of the upper frame and managed to get it out

Glad to hear that. If you need further assistance, please feel free to let us know.