Hello community,

I just update my drone with latest Flysafe update - after that I didn't restart my drone because I forget and Dji don't remind you on the goggles to restart your drone.

I started the motors and press the lock button to auto take off and after that the drone goes crazy in the left direction and didn't respond to the commands/ panic button.

Now question, the warranty could cover my damaged frame and props?

Thanks,

Hi, there. Sorry to hear about the mishap that happened. We encourage you to send your product for repair via this link. Please know that data analysis will be conducted based on the user's flight records for possible warranty coverage as long as the aircraft is within the warranty service period. Should you have further concerns, kindly keep us posted.