Hi,

I just unpacked and assembled a Matrice 100.
All was fine untill i powered it on. I get a connection between the remote and the Matrice, but no connection on the iPad.
I figured i needed to upgrade the firmware, so i tried to plug it to my computer. However i get no USB connection.
I found my camera and put the firmware on a sd card to upgrade that way.
It boots up and upgrade fails. Again, it has really wierd behavior.

So i disassembled it a bit and unhooked the guidance system, gps, camera etc. Checked all cables etc..
I have tried to fire it on in all configurations to be sure it's not one of the devices.

I haven't been able to find a description of the LED issue anywhere in documentation , forum, google.

Short video: https://cbox.box.com/s/qtsmtnjcvsxih84s0spu7culvb02b1r9

Log from upgrade attempt.
========== 2014.01.01 00:00:03 remo-con disconnect======
Packet: MATRICE100_FW_V01.00.00.07.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:04 remo-con disconnect======
Packet: MATRICE100_FW_V01.00.00.07.bin

Can you access the hidden txt file at /MISC/Log/xxxx.txt.  That is what is needed to see what is happening on your upgrade.

This is the log:

[00004508]========== remo-con disconnect. boot(15) ============
[00004663]Packet [C:\MATRICE100_FW_V01.00.00.07.bin] detected, card sn [0xcd587ca6].
[00004746]Packet upgrade start...

[00004836]Packet checking...
[00004920]Packet vlink 01.00.0007 <-> 01.00.0003.
[00005037]Done.

[00005090]Version checking[1]...
[00017673][03 05][00] device not detected.
[00030226][03 06][00] device not detected.
[00042778][05 00][00] device not detected.
[00042852][09 00][00] v1.8.0.0 -> v1.8.0.0
[00055409][12 00][00] device not detected.
[00067962][12 01][00] device not detected.
[00080514][12 02][00] device not detected.
[00093070][12 03][00] device not detected.
[00093188][15 00][00] v1.1.2.0 -> v1.1.2.0
[00093263][19 00][00] v1.0.8.96 -> v1.0.8.96
[00093316][01 00][00] v1.19.3422 -> v1.19.3422
[00093370][01 01][00] v1.19.3422 -> v1.19.3422
[00093436][04 00][00] v1.26.0.21 -> v1.26.0.21
[00093496][08 00][00] v1.14.0.25 -> v1.14.0.25
[00106052][11 00][00] device not detected.
[00108106]Packet upgrade failed at version checking.



[00004485]========== remo-con disconnect. boot(15) ============
[00004540]Packet [C:\MATRICE100_FW_V01.00.00.07.bin] detected, card sn [0xcd587ca6].
[00004626]Packet upgrade start...

[00004711]Packet checking...
[00004797]Packet vlink 01.00.0007 <-> 01.00.0003.
[00004913]Done.

[00004987]Version checking[1]...
[00017542][03 05][00] device not detected.
[00030095][03 06][00] device not detected.
[00042653][05 00][00] device not detected.
[00042725][09 00][00] v1.8.0.0 -> v1.8.0.0
[00004483]========== remo-con disconnect. boot(15) ============
[00004540]Packet [C:\MATRICE100_FW_V01.00.00.07.bin] detected, card sn [0xcd587ca6].
[00004612]Packet upgrade start...

[00004698]Packet checking...
[00004782]Packet vlink 01.00.0007 <-> 01.00.0003.
[00004897]Done.

[00004980]Version checking[1]...
[00017541][03 05][00] device not detected.
[00030094][03 06][00] device not detected.
[00042647][05 00][00] device not detected.
[00042800][09 00][00] v1.8.0.0 -> v1.8.0.0
[00055354][12 00][00] device not detected.
[00067914][12 01][00] device not detected.
[00080471][12 02][00] device not detected.
[00093025][12 03][00] device not detected.
[00093158][15 00][00] v1.1.2.0 -> v1.1.2.0
[00093241][19 00][00] v1.0.8.96 -> v1.0.8.96
[00093295][01 00][00] v1.19.3422 -> v1.19.3422
[00093353][01 01][00] v1.19.3422 -> v1.19.3422
[00093409][04 00][00] v1.26.0.21 -> v1.26.0.21
[00093476][08 00][00] v1.14.0.25 -> v1.14.0.25
[00106031][11 00][00] device not detected.
[00108083]Packet upgrade failed at version checking.

We ended up with a RMA DOA on this one. Ordered a new one so we can get moving on the project till the other one is repaired/replaced.