I have five batteries in my possession, and among them, three are those which originally came with the package. How can I identify which three batteries are the ones that were included in the original package? Where i can find batteriy serial number on package or manuals ?

Hi,

If you bought the 2 extra batteries later than the original 3.....if yes, do you have the old flightlogs using the original batteries? if yes, in the flightlog the serial number is logged.
So find your old logs. (a flightlog just bit later than log before = different battery ; so if you find 3 logs at the same day....)

If you like upload these log to > https://www.phantomhelp.com/LogViewer/Upload/

I will give you the serial numbers.

cheers
JJB

JJB* Posted at 1-29 08:32
Hi,

If you bought the 2 extra batteries later than the original 3.....if yes, do you have the old flightlogs using the original batteries? if yes, in the flightlog the serial number is logged.

Ok thanks. I will let you know later

Hi there. Thank you for reaching out. Please provide us with the serial number of the aircraft via PM so we can try to check. We will wait for your response.

DJI Paladin Posted at 1-29 23:24
Hi there. Thank you for reaching out. Please provide us with the serial number of the aircraft via PM so we can try to check. We will wait for your response.

i wrote you pm

If you have all the .txt flight logs you could up load them to a file hosting website and PM the address to me, I will NOT make the logs or their csv's, public.
I have a programme that was 'cobbled together' to look for this sort of thing,
With regards to looking through your own logs, Phantom help is restricted to something like 10 uploads per two days, Airdata might be of more use for this sort of thing since they allow 100 logs in the freebie account.

It looks as if you have synced a few logs with DJI and they may well be able to dig the information out of those logs themselves as per Paladin's post

Sean-bumble-bee Posted at 1-30 09:51
If you have all the .txt flight logs you could up load them to a file hosting website and PM the address to me, I will NOT make the logs or their csv's, public.
I have a programme that was 'cobbled together' to look for this sort of thing,
With regards to looking through your own logs, Phantom help is restricted to something like 10 uploads per two days, Airdata might be of more use for this sort of thing since they allow 100 logs in the freebie account.

problem is i bought together , and used randomly, i see serial numbers in flight logs, but can not indetify which one is  original ones which came with package

Ah, if you bought the added batteries at the same time as the flymore then that could be a problem but I think that batteries in a flymore might have similar serial numbers, if two of your batteries have serial numbers that are 'very' different from the other three then they may be the 4th and 5th batteries.

Similarily but I don't know if the SE offers this, if you put each battery in the  drone, switch the drone and controller on and connect the fly app to the  controller then look in the FLY app menus, under safety-> battery  info, you might find the batterys' production dates.
At a guess all  the batteries in the flymore will have similar production dates. If two production dates are distinctly different from the other three then the two are likely to be batteries 4 & 5.

If you recieved the fourth and fifth batteries a few or more days after you recieved the flymore and had flown all three flymore batteries by the time the additional batteries arrived then that should not be a problem, their usage will be evident.

Sean-bumble-bee Posted at 1-30 10:20
Ah, if you bought the added batteries at the same time as the flymore then that could be a problem but I think that batteries in a flymore might have similar serial numbers, if two of your batteries have serial numbers that are 'very' different from the other three then they may be the 4th and 5th batteries.

Similarily but I don't know if the SE offers this, if you put each battery in the  drone, switch the drone and controller on and connect the fly app to the  controller then look in the FLY app menus, under safety-> battery  info, you might find the batterys' production dates.

I hope DJI Paladin as administrator can send me serial numbers which came from package

gio_hovh Posted at 1-30 10:42
I hope DJI Paladin as administrator can send me serial numbers which came from package

Have you had a look in the app for the production dates ?

Sean-bumble-bee Posted at 1-30 11:16
Have you had a look in the app for the production dates ?

in the app i only see cycles and serial number , where can i see dates ?

As in post 8, posssibly in the menu tree
safety / battery_info.
That's where I find the information when looking at the Mavic Mini, I do not know if it is the same for your drone.

DJI Paladin Posted at 1-29 23:24
Hi there. Thank you for reaching out. Please provide us with the serial number of the aircraft via PM so we can try to check. We will wait for your response.

i wrote you PM, can you please reply?

As per post #10, have you had a look in the app for the production dates? A mini 2 reports this information s0 it is quite likely that a Mini 2 SE will too.

gio_hovh Posted at 1-30 05:19
i wrote you pm

Thank you for keeping us posed, Gio. We will respond to you via PM. Have a nice day ahead.

DJI Paladin Posted at 2-1 19:59
Thank you for keeping us posed, Gio. We will respond to you via PM. Have a nice day ahead.

i wrote you in dm , please reply

gio_hovh Posted at 2-5 08:51
i wrote you in dm , please reply

Thank you for your response. We will review the concern within the day and provide you resolution via PM. We appreciate your patience.