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S24 Ultra DJI Fly App
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fans499e71a4
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I've seen in another thread that the S23 wasn't supported yet, so I'm assuming this is the same case with the S24 variations?

I've just upgraded my phone and can no longer access the DJI Fly app, hoping there will be a release date for the S24 Ultra to be supported.

Can anyone provide any details?
1-31 06:21
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DowntownRDB
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I have the S24 Ultra and downloaded the latest version of the DJI Fly app.  Everything is working normally.  I downloaded the Fly App from the DJI download center here.

https://www.dji.com/downloads/djiapp/dji-fly
1-31 15:39
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stikflote
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The S22 ultra  works just great  on Dji FLY
1-31 16:08
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DJI Paladin
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Hi there. Thank you for reaching out and we do apologize for the trouble. Could you please upload a short video showing the issue so we can check it further? Please send us the link here after uploading the video via Google Drive or YouTube. We will wait for your response.
2-1 00:48
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fans499e71a4
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DowntownRDB Posted at 1-31 15:39
I have the S24 Ultra and downloaded the latest version of the DJI Fly app.  Everything is working normally.  I downloaded the Fly App from the DJI download center here.

https://www.dji.com/downloads/djiapp/dji-fly

Thank you. Feeling a bit silly. Removing the app after phone migration and re-installing, works fine now. Think I just assumed the transferred app would work straight away.
2-1 13:58
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DowntownRDB
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fans499e71a4 Posted at 2-1 13:58
Thank you. Feeling a bit silly. Removing the app after phone migration and re-installing, works fine now. Think I just assumed the transferred app would work straight away.

You're very welcome.  I'm glad you got it working.  Happy flying.
2-1 14:06
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Dylan Gambling
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DowntownRDB Posted at 1-31 15:39
I have the S24 Ultra and downloaded the latest version of the DJI Fly app.  Everything is working normally.  I downloaded the Fly App from the DJI download center here.

https://www.dji.com/downloads/djiapp/dji-fly
I have just recently got the s24 ultra and the app opens, but will not connect to the goggles.
2-6 12:59
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DowntownRDB
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Dylan Gambling Posted at 2-6 12:59
I have just recently got the s24 ultra and the app opens, but will not connect to the goggles.

Make sure all the firmware is up to date on your drone, goggles, etc.  You may have to refresh the firmware to make sure it is compatible with the latest version of the DJI Fly App.
2-6 15:38
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Dylan Gambling
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How do I update the firmware?
2-6 15:58
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DJI Tony
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Dylan Gambling Posted at 2-6 15:58
How do I update the firmware?

Hi there. if the goggles won't connect to the app. You can update the units by using the DJI Assistant 2. You can download it to your computer and connect the controller/goggles or aircraft to update it. You can download it here: https://www.dji.com/downloads/so ... sumer-drones-series. You can also check our Help Center to be guided: https://support.dji.com/help/con ... ;paperDocType=paper. Please keep us posted.
2-6 22:08
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djiuser_TqvRbhkKHhhz
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DowntownRDB Posted at 1-31 15:39
I have the S24 Ultra and downloaded the latest version of the DJI Fly app.  Everything is working normally.  I downloaded the Fly App from the DJI download center here.

https://www.dji.com/downloads/djiapp/dji-fly

Thanks for the post. I just acquired a Galaxy S24. Phone gives me a warning that the app may be harmful to my phone. ????? There is an option to download anyway. Thoughts?
3-9 12:51
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djiuser_TqvRbhkKHhhz
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djiuser_TqvRbhkKHhhz Posted at 3-9 12:51
Thanks for the post. I just acquired a Galaxy S24. Phone gives me a warning that the app may be harmful to my phone. ????? There is an option to download anyway. Thoughts?

Please disregard. I recall now that I had the same issue/concern with y Galaxy S9+, but downloaded and flew without issue. Apparently, it's a Google Android thing when not downloading from the Play Store.
3-9 13:14
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DJI Tony
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djiuser_TqvRbhkKHhhz Posted at 3-9 13:14
Please disregard. I recall now that I had the same issue/concern with y Galaxy S9+, but downloaded and flew without issue. Apparently, it's a Google Android thing when not downloading from the Play Store.

Hi there. That is correct. If your APK is directly downloaded from DJI's official website, please feel free to use it, the prompt may be a false positive by antivirus software, or the mobile phone is identified as an APP downloaded from a third-party appstore. Have a nice day.
3-9 23:41
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DowntownRDB
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djiuser_TqvRbhkKHhhz Posted at 3-9 12:51
Thanks for the post. I just acquired a Galaxy S24. Phone gives me a warning that the app may be harmful to my phone. ????? There is an option to download anyway. Thoughts?

If downloaded from official DJI download center it is safe to install and use.  
3-10 03:22
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djiuser_yaywgNBhc2Ct
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Same issue here with DJI Fly app and S24 ultra not able to update any of my drones using this combo
4-5 04:54
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DJI Tony
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djiuser_yaywgNBhc2Ct Posted at 4-5 04:54
Same issue here with DJI Fly app and S24 ultra not able to update any of my drones using this combo

Hi there. Please try downloading the Fly app from the DJI official website. Here is the link: https://www.dji.com/global/downloads/djiapp/dji-fly. You can also refer to reply 10# if you want to download it using the DJI Assistant 2. Please keep us posted if you have further concerns. Have a nice day.
4-5 22:06
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djiuser_bCqcKUaIIJtv
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Have not used my mavic 2 for around 2 years, went to used it and app would not open. Now have Samsung S24 Ultra.  Have been able to download app but cannot open as it has a bug.  I see that some have downloaded and drone is working fine.
I am in Australia -  any ideas?
4-22 01:22
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DJI Paladin
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djiuser_bCqcKUaIIJtv Posted at 4-22 01:22
Have not used my mavic 2 for around 2 years, went to used it and app would not open. Now have Samsung S24 Ultra.  Have been able to download app but cannot open as it has a bug.  I see that some have downloaded and drone is working fine.
I am in Australia -  any ideas?

Hi there. Thank you for reaching out. Can you please post a screenshot showing the error message you received when trying to open the app? If you can't upload the screenshot here, you may upload it via Google Drive and then send the link here. Please keep us posted.
4-22 03:31
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fans2168218d
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I have the 22 ultra and could not get it to work.  Downloaded rhe app from the DJI site and nothing.   Upgrading to the 24 ultra here soon. Hope it works on that.   
Worked perfect on my note 10+
5-22 12:07
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DJI Paladin
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fans2168218d Posted at 5-22 12:07
I have the 22 ultra and could not get it to work.  Downloaded rhe app from the DJI site and nothing.   Upgrading to the 24 ultra here soon. Hope it works on that.   
Worked perfect on my note 10+

Hi there. Generally, devices not listed as supported mobile devices can also be used if their system versions are the same or later than those published on the DJI official website (Beta system versions may not be compatible), but their stabilization has not yet been verified. It is recommended that you download and install the app to test the basic functions, or go to a nearby outlet (if any) for product testing. Thank you for your understanding and support.
5-22 20:35
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djiuser_R4acL9IFCInH
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Hi

I've read the threads but I just want to make absolutely certain before I upgrade my phone.

The Samsung Galaxy S24 Ultra works with DJI?

I have the DJI mini 4k

Thanks in advance!
7-5 08:43
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djiuser_fe0oNJ7MwHYE
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Hello, having also issues with my S24. It seems to be impossible to install the dji-fly-apk (already tried every setting....app settings, security setting...). Always receiving a message that the App was designed for another Android version. Was using a S22 + Dji-Mini 3. No problems until switching the phone.... Any idea?
7-15 09:26
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fans499e71a4
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djiuser_fe0oNJ7MwHYE Posted at 7-15 09:26
Hello, having also issues with my S24. It seems to be impossible to install the dji-fly-apk (already tried every setting....app settings, security setting...). Always receiving a message that the App was designed for another Android version. Was using a S22 + Dji-Mini 3. No problems until switching the phone.... Any idea?

I installed the app direct from the supplied link on my S24 Ultra and its been working fine ever since.
7-15 09:31
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Jose Hernandez42
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Hi guys, Im new to the DJI drones. I recently purchased a (wife got it for me) a DJI MIni 4K from Amazon. I have a Pixel 7 Pro and the DJI app will not download. Is there something thing I can do? I don't/can't afford to upgrade phones yet. Am I going to need to return the drone if I can't fly it. Help, thank you.
7-25 03:42
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travelmate
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Jose Hernandez42 Posted at 7-25 03:42
Hi guys, Im new to the DJI drones. I recently purchased a (wife got it for me) a DJI MIni 4K from Amazon. I have a Pixel 7 Pro and the DJI app will not download. Is there something thing I can do? I don't/can't afford to upgrade phones yet. Am I going to need to return the drone if I can't fly it. Help, thank you.

DJI deserves to return the drone and choose another manufacturer. Download the app form their site, not from Play Store and if you are on Android 15, beta 4 forget about the app, not working
7-25 03:46
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Jose Hernandez42
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DowntownRDB Posted at 2-6 15:38
Make sure all the firmware is up to date on your drone, goggles, etc.  You may have to refresh the firmware to make sure it is compatible with the latest version of the DJI Fly App.

Hi, so the Samsung 24 does work on the Mini 4K?
7-25 15:55
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DowntownRDB
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Jose Hernandez42 Posted at 7-25 15:55
Hi, so the Samsung 24 does work on the Mini 4K?

The latest version of the DJI Fly App works perfectly on the Samsung Galaxy S24 unless you are on a beta version of Android.  Android 14 works without issue.  
7-26 03:22
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fansd53646b9
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I went to download the DJI Fly app from the DJI website and I get a file maybe harmful warning.  Should I proceed?
7-26 23:32
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djiuser_Wbyy3Z2o1Lia
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DowntownRDB Posted at 1-31 15:39
I have the S24 Ultra and downloaded the latest version of the DJI Fly app.  Everything is working normally.  I downloaded the Fly App from the DJI download center here.

https://www.dji.com/downloads/djiapp/dji-fly

It definitely doesn't work on S24.
Trying to install for so long. A window pops up saying "This is an older app version which doesn't include latest security and so on".
7-28 10:17
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Brandon Bauch
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This does not work for the s24 ultra,  app not installed? Idk why everyone is saying it works for the s24 ultra, after spending nearly 500$ on a product this type of problem should not exist
7-28 16:43
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DJI Natalia
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djiuser_Wbyy3Z2o1Lia Posted at 7-28 10:17
It definitely doesn't work on S24.
Trying to install for so long. A window pops up saying "This is an older app version which doesn't include latest security and so on".

Hi there, thank you for reaching out and we do apologize for the trouble caused. Could you pplease try the following troubleshooting steps and check if it works:
1. Go to the mobile phone’s “System Settings” and find “Installing an Unknown Application”. Enable the “Allow application installation from this source” switch.
2. Check the mobile phone’s internal storage, and clear its cache. The remaining memory must be greater than 2GB.
3. If the “Installing an Unknown Application” setting has been enabled, ask the customer to back up the photos and videos. Uninstall the earlier version of the app and then restart the mobile phone. Download and install the app from the DJI official website
4. If the DJI Fly app cannot be installed from the browser, try to find the APK file of the DJI Fly in the File Manager for installation. (Alternatively, re-download the installation package, and move it to the device’s internal storage root directly for installation.)
5. Check whether the network/device has the permissions for the DJI app (some networks or systems have no permissions for the DJI app, and the DJI app may not be installed, and some customized devices have not obtained the permissions for the DJI app).

If the issue still persists, kindly share us a screenshot or a screen recording for us to check further on this for you! Thank you for your understanding.
7-29 01:36
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DJI Natalia
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Brandon Bauch Posted at 7-28 16:43
This does not work for the s24 ultra,  app not installed? Idk why everyone is saying it works for the s24 ultra, after spending nearly 500$ on a product this type of problem should not exist

Hi there, thank you for reaching out and we do apologize for the trouble caused. Kindly check the above response for the troubleshooting steps and check if it works.

Thank you for your understanding and support!
7-29 01:37
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DowntownRDB
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fansd53646b9 Posted at 7-26 23:32
I went to download the DJI Fly app from the DJI website and I get a file maybe harmful warning.  Should I proceed?

I get the same prompt from the DJI download website and I always proceed with the download and have had no security issues.  
7-29 07:18
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Billy Joseph
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Same issue here. 24 ultra. Official APK. Latest security update (july). When I hit install nothing happens. I tried uploading a video but it doesn't work.
7-29 13:45
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Hung Solow
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Solved
I put my phone into safe mode and was able to install the app in that state. I did get a pop up claiming the app is unsafe but I chose install anyway.

Got the Dji fly app working on my S24 Ultra now.
7-30 09:16
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DJI Gamora
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Hung Solow Posted at 7-30 09:16
Solved
I put my phone into safe mode and was able to install the app in that state. I did get a pop up claiming the app is unsafe but I chose install anyway.

Hi there.

We do apologize for the trouble that this has caused. Thank you for keeping us posted. We're glad to hear this has been addressed. Thanks for sharing this information! It will definitely be helpful for others on the forum.

Feel free to contact us if you have other inquiries. Have a nice day ahead!
7-30 23:53
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DJI Gamora
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Billy Joseph Posted at 7-29 13:45
Same issue here. 24 ultra. Official APK. Latest security update (july). When I hit install nothing happens. I tried uploading a video but it doesn't work.

Hi there,

Thank you for reaching out, could you try as on thread 35# and let me know if issue persist.

We are looking forward to your response for further assistance. Thank You
7-30 23:56
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DJI Gamora
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DowntownRDB Posted at 7-29 07:18
I get the same prompt from the DJI download website and I always proceed with the download and have had no security issues.

Thanks for sharing this information! It will definitely be helpful for others on the forum. Have a great day! Thank You!
7-30 23:58
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DowntownRDB
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DJI Gamora Posted at 7-30 23:58
Thanks for sharing this information! It will definitely be helpful for others on the forum. Have a great day! Thank You!

You're welcome.  You also have a wonderful day.  
7-31 04:34
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Salmon Jaimon
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Spend all my money to buy these drone now i dont have money to buy a phone how sad
8-1 07:53
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