I just updated my firmware to 01.04.00.00 on the RS3 Pro (although I updated some firmware on it just 3 weeks ago, was it the same?) and now the focus motor of the gimbal does not respond to either front dial or focus wheel.
How do I downgrade or factory reset?

Hi there, we are sorry to know about this issue. Could you please tell us the model of your camera and provide us with a sample video showing the issue? Please also check if the front dial is set to the needed function.