Mavic Air won’t connect to Assistant
164 2 2-7 12:32
Uploading and Loding Picture ...(0/1)
o(^-^)o
Anthony328
New

United States
Offline

I'm trying to use the DJI Assistant 2 software to calibrate the visual sensors as the DJI Go 4 app is telling me. It won't connect. I can't see the device drivers in the device manager. I have tried turning off the device manager signing requirement, but they still don't show up and my Mavic Air won't connect.

Any help to make the software work would be appreciated. I'm running latest version of Windows 11.

2-7 12:32
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there. Thank you for reaching out and we do apologize for the trouble. Please make sure to download the correct version of the DJI Assistant 2, you may click the link below to download. In addition, the software version that your drone is compatible with might not support the Windows 11 system. If the issue persists, kindly please try to use a different computer with Windows 10 to check. Please keep us posted.

https://www.dji.com/global/downloads/softwares/assistant-dji-2
2-7 20:03
Use props
Anthony328
New

United States
Offline

I do not have access to a PC with Windows 10.

I am using the correct version of DJI Assistant 2.

Any other way for me to run the advanced calibration? When will there be an update to the software that supports Windows 11?
2-8 13:21
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules