Hi,

After not using the drone for more than a year, I recharged the battery and the battery is full (4 green lights), but the on/off button on the battery stays red. I can get in the Go 3 app and everything is OK, but if I try to start flying, it tells me : ESC error. Try to restart the drone and if not correct, contact DJI ,or a similar message. What can I do? I checked the voltage levels on tha battery and they are 4.07 4.11 4.11 4.11

Hi there. As electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the Phantom 3 Series and its accessories starting on January 5, 2023. We're sorry that the services for this product have been suspended currently and relevant technical support and after-sales repair services cannot be provided. Thank you for your understanding.