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Non DJI battery detect on DJI FPV battery
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473 6 2-9 21:25
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sohieb
lvl.1
Flight distance : 2129741 ft
Cambodia
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Hi
I have ordered one DJI FPV battery from online store but when i put in aircraff it show up "Non DJI batter detected" so i can not fly at all.
Do do all of you have any solution to fix that issues?

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2-9 21:25
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sohieb
lvl.1
Flight distance : 2129741 ft
Cambodia
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2-9 21:26
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, please kindly check whether there are foreign objects in the power interface of battery. If yes, please try to clean and slot it in a right way.

If the issue still persists. it is suggested to send in for further checking, thanks.
2-10 04:07
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sohieb
lvl.1
Flight distance : 2129741 ft
Cambodia
Offline

DJI Thor Posted at 2-10 04:07
Hi there, please kindly check whether there are foreign objects in the power interface of battery. If yes, please try to clean and slot it in a right way.

If the issue still persists. it is suggested to send in for further checking, thanks.

Thank you. Let me try
2-12 22:40
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DJI Thor
Administrator
Flight distance : 13602 ft
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sohieb Posted at 2-12 22:40
Thank you. Let me try

No worries. Please keep us update if you need further assistance.
2-12 23:30
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sohieb
lvl.1
Flight distance : 2129741 ft
Cambodia
Offline

DJI Thor Posted at 2-12 23:30
No worries. Please keep us update if you need further assistance.

Hello
After clean it up the issue still the same. I have no idea how to fix it? Anyone have the same issue could you share experience?
2-13 04:07
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DJI Thor
Administrator
Flight distance : 13602 ft
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sohieb Posted at 2-13 04:07
Hello
After clean it up the issue still the same. I have no idea how to fix it? Anyone have the same issue could you share experience?

Sorry to hear that. If the issue still persists, it is suggested you could contact the local service center and send in for a comprehensive checking, thanks.
2-14 00:51
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